Adobe & Careers

From Laptops and Cables to Suit and Tie

April 23, 2013

Shaun and his kids at rugby match

At Adobe, we strive to continually develop and invest in our employees by providing them opportunities to move internally within the company. We recently caught up with Shaun G. in Australia, who moved from our Information Technology (I.T.) organisation to take on a role in Adobe’s Sales team. Here’s his story.

Life@Adobe: Tell us about your career journey at Adobe and how you got the opportunity to move internally.

Shaun: I previously worked as a Senior Systems Specialist under the I.T. organisation and most recently moved into the Sales organisation as a Technical Account Manager. Working in I.T., I had opportunity to build good relationships at various levels across the business in Australia & New Zealand. People got to know me quite well and I felt that I had built a pretty good reputation for myself as someone with strong capabilities and a good work ethic. So when the role was advertised internally, I had immediate support from the Hiring Manager to apply for the role. I competed for the role with several strong candidates, but I was eventually shortlisted for the position.

L@A: Was this an easy transition?

Shaun: During this transition, I received a lot of help and support from my family as I was a little apprehensive about making such a big change in my career. They were always there to motivate me and give me the confidence and belief to make the shift. Within Adobe, the Education Sales team also made the transition easy for me as they warmly welcomed me into the Sales organisation.

When you move into a new role, you need to expect that it can get tough at times and things may not always be the way you thought it would be. Looking at these challenges as learning opportunities definitely helped me with the transition.

L@A: What are the top three things you love about being a Technical Account Manager?

Shaun: I enjoy getting out in the field rather than being tied up in an office. This role has also given me the opportunity to learn and use our creative products.

Most of all, the best part about the role is probably the job satisfaction I get out of working in the educational space. I now have the opportunity to help enable our country’s educators teach our young kids the important skills in life. For example, our online video conferencing and collaboration tool, Adobe Connect, helps teachers connect online and run early intervention programs with children in rural and remote areas who have reading and writing issues.

L@A: Do you have any advice you’d like to give to anyone who is looking to move internally within a company?

Shaun: First and foremost, it has to be something you would enjoy doing or else you won’t last long. Read the job description carefully, talk to the Recruiting team, speak to people you know who are in that particular space, and the Hiring Manager. Ask as many questions as possible to see if it would be something you would be interested in. If you get the opportunity, shadow someone who is working in that space for a day so you can get first-hand experience before you make the decision.

L@A: What do you love to do outside of work? And tell us something that we don’t know about you?

Shaun: I love the footy (rugby league) and am a massive Wests Tigers supporter (a rugby league team in Australia). People say I look young so they’re always surprised to know that I have two kids, the oldest is 9 and the youngest is just turning 5. I am very much a family man and spend my weekends around family and friends.