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Archive for December, 2009

December 11, 2009

Adobe Reader and Acrobat Version 7 End of Support

As stated in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Reader and Adobe Acrobat (Windows and Macintosh – Note: Adobe only supports the most recent major version of Adobe Reader for UNIX Version 9.x). In line with that policy, support for Adobe Reader 7.x and Adobe Acrobat 7.x will end on December 28, 2009.

End of Support
End of Support means that Adobe will no longer provide technical support or distribute runtimes, including product and/or security updates, for all derivatives of a product or product version (e.g. localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

Recommendation to Customers/Users
Adobe strongly recommends that customers update to the latest versions of Adobe Reader at: http://get.adobe.com/reader. By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.

Special Considerations
Adobe recognizes that some organizations still require Adobe Reader 7 for use in controlled environments. Therefore, Adobe is providing a grace period of three months, until March 31, 2010, during which time Adobe Reader 7 will remain available for those customers from the Adobe Reader Download Center at: http://get.adobe.com/reader.

Additional Resources
For more information on the Adobe Support Lifecycle Policy, visit: http://www.adobe.com/support/products/enterprise/eol. For a complete list of Adobe products and technical support periods covered under the policy, visit: http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html.
An Adobe Product Security Incident Response Team (PSIRT) blog post discussing the end of support for Adobe Reader 7.x and Adobe Acrobat 7.x can be found at: ttp://blogs.adobe.com/psirt/2009/10/second_quarterly_security_upda.html.

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