For our customers who need longer lead times when transitioning from older versions of our software, this blog post is an early reminder that the Adobe Reader and Acrobat 9 End-of-Life will occur next year.
As stated in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Reader and Adobe Acrobat. In line with that policy, support for Adobe Reader 9.x and Adobe Acrobat 9.x will end on June 26, 2013.
End of Support
End of Support means that Adobe will no longer provide technical support or distribute runtimes, including product and/or security updates, for all derivatives of a product or product version (e.g. localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).
Recommendation to Customers/Users
Adobe strongly recommends that customers update to the latest versions of Adobe Reader at: http://get.adobe.com/reader. By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.
For more information on the Adobe Support Lifecycle Policy, visit: http://www.adobe.com/support/products/enterprise/eol. For a complete list of Adobe products and technical support periods covered under the policy, visit: http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html.
Steve Gottwals, Group Product Manager, Adobe Reader