Adobe Reader Blog
Stay up-to-date on Adobe Reader…

January 8, 2013

Adobe Reader and Acrobat XI (11.0.01), X (10.1.5) and 9.5.3

Today, we announced the availability of Adobe Reader and Acrobat XI (11.0.01), X (10.1.5) and 9.5.3. For more information regarding the security details in these releases, please see Security Bulletin APSB13-02. For detailed Release Notes, please see the Enterprise Toolkit.

Adobe Reader XI Deployment Kit for App-V
With the 11.0.01 update, we’ve also released two tools to help virtualize Adobe Reader on Microsoft App-V. The tools include a Package Accelerator and an App-V Reader MSI, which installs a few DLLs and registry entries to support shell extensions, browser integration, and PDF ownership. The tools work with Reader 11.0.01 and App-V 4.6. See the App-V Deployment section of the Enterprise Administration Guide for more information.

New Updater Mode Added to Acrobat XI for Windows
Just like the Adobe Reader updater, the Adobe Acrobat XI for Windows updater now has a fully-automated mode. As a reminder, “fully-automated” mode will regularly check for important updates, download them to your machine, and install them automatically. When finished, you will be alerted via a small message in the system tray that your software has been updated. This method is the recommended best practice for keeping Adobe Acrobat up-to-date and more secure given the fact that it does not require user intervention.

Handling Flash in 10.1.5
As mentioned in Three Common Adobe Reader and Acrobat Security Questions, unknown Flash will now be rendered by the system Flash Player (NPAPI version), when using Adobe Reader and Acrobat 10.1.5. Note: This has already been done for Reader and Acrobat 11. As stated before, this means that Adobe Reader/Acrobat users will no longer have to update Adobe Reader/Acrobat each time we update the Flash Player. This is particularly beneficial to customers in managed environments, because fewer updates means a lower cost of ownership, while maintaining a vigilant security posture.

Adobe Reader and Acrobat 9 EOL
Please note, as stated in Adobe Reader and Acrobat 9 EOL, support for Adobe Reader 9.x and Adobe Acrobat 9.x will end on June 26, 2013.

Steve Gottwals, Group Product Manager, Adobe Reader

Bookmark and Share


  • By Patrick W Mouton - 3:16 PM on March 3, 2013  

    The adobe reader will not work, its say not compatable with soft ware

    • By joiemikitson - 10:09 PM on March 4, 2013  

      Adobe Reader reacts differently depending on what software you are using with it. Our help center and customer service representatives are available for you now at

  • By Robin - 5:49 PM on March 6, 2013  

    I have downloaded the free version of Adobe Reader XI. However, I am not able to view most PDF files. The most recent message I received was “Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, the Quit and relaunch the browser.” I am not sure how to accomplish this. Safari 5.0.5 with Mac 10.6.8.

    • By joiemikitson - 5:04 PM on March 7, 2013  

      We’re happy to help, Robin. Try shutting Reader & your browser down all together. Then open Reader up in a fresh window, and follow the prompts. You should be given an opportunity to accept the End User License Agreement upon opening. Don’t launch your browser until the the prompts have finished, and Reader is fully open. If that doesn’t work, please head to for more help from our staff & community of experts.

  • By Gina Levy - 4:49 AM on March 27, 2013  

    Installed Adobe XI, but only see Tools and Comments. Very much like the Drawing Markups. However Sign is no longer available? I can see Signatures under Preferences in the Edit menu, but can’t see how to attach to a document?

    • By joiemikitson - 5:02 PM on March 27, 2013  

      Hi Gina, sorry to hear you’re having trouble. Do you see ‘Sign’ under the ‘Tools’ menu?

  • By saifu kiango - 5:24 PM on April 8, 2013  

    i fail to access adobe reader x1. i opeate windows 7.

  • By Lulama - 9:05 AM on April 9, 2013  

    Hi I can’t open my attached email what should I do

    • By joiemikitson - 2:06 PM on April 9, 2013  

      Is this in regards to a newsletter you are receiving from Adobe or are you having trouble with your entire e-mail system?

  • By Andrew - 4:57 PM on April 23, 2013  

    Cannot use Adobe Acrobat Portfolios – says the same thing about Flash but it is installed and working – I desperately need to use Portfolios as all our assessment documents are tied up in portfolios and cannot view them now. What has Adobe done to change this and please revert to the working model.
    I am using Windows 7 64bit.

    • By joiemikitson - 10:22 PM on April 23, 2013  

      Hi Andrew, Are you getting a specific error message? If so, what does it say?

  • By roughrabbit - 12:12 PM on May 29, 2013  

    I want to build a pdf portfolio in Acrobat x1. I can add files and they are there; I can search within them, but when I close the pdf and then re-open it just shows blank. No files visible in layout or file mode… I can’t send that to a client…. Any suggestions please?

    • By joiemikitson - 6:11 PM on May 29, 2013  

      Sorry for the issue you’re experiencing. Is your flash player up to date? Flash is now required to view SWF files and Portfolio content in PDFs. To download the latest Flash player, go to this link, where you will find installation for both Windows and Mac OS: