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Archive for May, 2013

May 23, 2013

Creating your own Bring Your Own Device Policy

In our previous blog post we showed you how using will allow you to access your files on any device.  With the BYOD (Bring Your Own Device) trend on the rise, this has never been more important. But is creating a BYOD policy really that simple?  Our fans on the Acrobat Facebook Page say, “No.”


There are many things to consider in order to create a successful BYOD policy in your office. According to Good Technology and Dell’s Bring Your Own Devices Best Practice Guide, a successful policy requires not only the IT department to create it, but also collaboration among HR, finance, legal teams, executive teams, and business managers. Without the help of these other groups, it can be very difficult to decide how extensive your support will be among new devices, prepare for potential risks, budget for any necessary additional security measures and manage the program day-to-day.

Your policy should be molded to fit your company’s needs and resources, but you don’t need to start from scratch when building it. has provided some great case studies and sample policies in their A Toolkit to Support Federal Agencies Implementing Bring Your Own Device (BYOD) Programs. Most of these case studies are geared toward government processes, but they are still a very useful set of examples for the private sector.

Okay, so now you’ve done your research.  Where should you get started?  John Herrema from says that the most important thing to consider when writing your new policy is setting clearly defined goals and objectives. It’s very easy to get caught up in industry trends and implementation, but that is all much easier to handle if you have an objective to focus on.

Finally, what kind of Acrobat blog post would this be without a quick mention of how our software can help you accomplish your goals? Whether you need a full-blown BYOD program or not, the Adobe Reader Mobile app – available for iOS, Android, Windows 8 and more – and can help give your employees more flexibility to work anywhere and on any device. IT professionals can also support BYOD program with support from Adobe for centrally-managing Adobe Reader and Adobe Acrobat on your users devices – including those with touch interfaces – using Citrix XenApp and Receiver. (If you haven’t seen Acrobat XI running on a touch screen, you’re missing out; we were practically giggling when we first saw the full power of Acrobat literally at our fingertips.)

We’d be interested to know how this BYOD process goes for you. Let us know in the comments what mobile goals your company sets (or would like to set) for your employees, and what challenges this trend creates for you.

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May 14, 2013

Adobe Reader and Acrobat XI (11.0.03), X (10.1.7) and 9.5.5

Today, we announced the availability of Adobe Reader and Acrobat XI (11.0.03), X (10.1.7) and 9.5.5. For more information regarding the security details in these releases, please see Security Bulletin APSB13-15. For detailed Release Notes, please see the Enterprise Toolkit.

Adobe Reader and Acrobat 9 EOL
As a reminder, Adobe Reader and Acrobat 9 End-of-Life will occur next month. As stated in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Reader and Adobe Acrobat. In line with that policy, support for Adobe Reader 9.x and Adobe Acrobat 9.x will end on June 26, 2013.

End of Support
End of Support means that Adobe will no longer provide technical support or distribute runtimes, including product and/or security updates, for all derivatives of a product or product version (e.g. localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

Recommendation to Customers/Users
Adobe strongly recommends that customers update to the latest versions of Adobe Reader at: By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.

Additional Resources
For more information on the Adobe Support Lifecycle Policy, visit: For a complete list of Adobe products and technical support periods covered under the policy, visit:

Steve Gottwals, Group Product Manager, Adobe Reader

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