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April 29, 2014

Adobe Reader: The Perfect Study Tool for Finals Week

reader blog 1

College students know all too well what time of year is fast approaching – Finals Week! Since we can’t buy each and every one of you a mega-sized cup of your caffeinated-beverage-of-choice for those imminent all-night study sessions, we thought, why not try to help you avoid all-nighters all together?  Or at least unnecessary stress.  Here’s a list of Adobe Reader tips and tricks we compiled to help you sort through those lengthy PDFs your professors assigned to read over the course of the semester. Adobe Reader is a free service, so be sure to take advantage.

  1. The Read Aloud Function- Are your eyes zapped or are you too tired to actually read what you were assigned? Let Reader
    read your PDFs for you. Or even better, if you turn any of your final papers into a PDF, have Reader proofread it using the read aloud function to pick up on any grammatical errors.
  2. The Highlighter Tool- Just like you would in any text book, highlight important phrases, sentences or definitions to easily refer back to so you’re not wasting time searching through text for the important stuff.
  3. The Typewriter Tool- Quickly add comments to your PDF for note taking with Reader’s Typewriter tool. Just select the Add Text Comment tool from the Comments panel, click the Add Text Comment tool, click the page where you want to add your text, and type away.
  4. The Comments Tool- If you’re working on a group project, the comment tool might be the better way to go. It makes collaboration much easier because there is no need to print and mark up.
  5. Reader for Mobile- Don’t be confined to the library, take your files with you wherever you go to maximize your study hours.

With these tools, there’s no need to hit the panic button when you see a 150 page PDF file.  Even better, these are only just a few of the tools Reader offers for its users. Check them all out here.  Most importantly—good luck with finals! We know you’ll ace them all with Adobe Reader in your back pocket.

College                  reader blog 2

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7:21 PM Permalink
September 6, 2013

Adobe Reader and Acrobat updates planned for September 10, 2013

Adobe plans to make available updates for Adobe Reader and Acrobat XI (11.0.03 and earlier) for Windows and Macintosh, X (10.1.7 and earlier) on Tuesday, September 10, 2013. Adobe will continue to provide updates on these issues via the Security Advisory section of the Adobe website as well as the Adobe PSIRT blog. Please refer to these resources for any details.

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7:36 PM Permalink
September 5, 2013

Take control of your Adobe Acrobat and Adobe Reader updates

One of the most frequent conversations we see online about Adobe Acrobat or Adobe Reader are about updates. When their software is running smoothly, many users wonder why there are updates at all. To help keep everyone in the loop on why we update when we do, here are a few thoughts on what makes these updates crucial to the health of your software.

 

Why should you update?

The most important reason for updating your Adobe Acrobat and Adobe Reader software is security. These updates safeguard your system against malicious attacks that may be executed through universally-used PDF files. Updates also improve basic functionality and features associated within Acrobat and Reader, including addressing any lingering bugs.

Why are there so many updates?

Actually, since Acrobat and Adobe Reader version 10.1 we have only released updates on a quarterly basis, following Microsoft’s model of a “Patch Tuesday” (see http://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html) Only once have we had to release an “out-of-cycle” patch that fell between these quarterly releases (in February of 2013). Also, these quarterly updates are cumulative so you don’t have to install multiple updates to get to the current version and keep your system and files safe. If you do receive multiple update messages, just make sure the last update did fully install.

Taking control of updates

Although we don’t recommend it (unless you’re an IT wizard managing controlled desktops within an organization), some of you probably prefer to update your Acrobat or Reader software yourselves instead of having Adobe run the updates for you. In that case, you’ll need to disable the automatic updates. Just, you know… remember to run the updates – maybe if you’re going out to lunch, take a few minutes to get the installation going. When you get back, Acrobat and Reader will be ready to go with the most up-to-date version installed.

 

Now that you get the logic of updating your Acrobat and Reader software, we hope you’ll install the updates as we publish them. Unfortunately, we do occasionally hear from people who are trying their best to update, but run into some trouble when they try to install the new software. If you find yourself scratching your head over an Acrobat or Reader update, below are some troubleshooting steps and remedies for you to try:

For Mac users:

  • Reinstall Reader or Acrobat.
  • See this link for instructions on how to do this.
  • Follow these steps if installation “hangs” (stalls).

For Windows users:

If reinstalling Adobe Acrobat or Adobe Reader is the route you have to go to make sure you have the latest version, the Adobe Cleaner tool is a great thing to know about. The Adobe Reader and Acrobat Cleaner Tool is designed to fix corrupt installations, files, and changing permission registry entries – scary-sounding stuff, we know; all you really need to know is that the Cleaner Tool can take care of the messy behind-the-scenes to make sure that your reinstallation goes smoothly.

 

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12:58 PM Permalink
August 21, 2013

Adobe Reader Mobile: Tips for your device

Whether you’re using iOS, Android, or Windows 8 for touch devices, Adobe Reader Mobile gives you many great capabilities, including commenting on PDF files. However, once you get into the nitty gritty, these different mobile operating systems will of course have slightly different behaviors when you start reading and using PDF files with Adobe Reader Mobile. To help answer your device-specific questions, we’ve established separate Adobe Reader community forums for each OS. Here are the links to the forums for the most popular mobile operating systems, as well as a little pro tip for using Adobe Reader Mobile on each one.

iOS

  • Pro tip: If you receive a PDF file as an email attachment, save yourself a few clicks: tap and hold the attachment until you get the “Open In” menu; click the Adobe Reader app icon to open the attachment in Adobe Reader.
  • Forum: http://forums.adobe.com/community/adobe_reader_forums/ios

Android

Windows 8

  • Pro tip: One great way to use a PDF file while writing an email, taking notes or watching a video online is to use the Windows 8 native ability to view multiple windows or apps at once aka Windows snap; Adobe Reader Touch for Windows behaves beautifully under these circumstances, and lets you use your PDF content even more efficiently. This way, you can use the PDF file as a reference while doing your work in all your other apps.
  • Forum: http://forums.adobe.com/community/adobe_reader_forums/metro
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12:52 PM Permalink
July 17, 2013

Reader XI and Application Security: Are you sure you want to open that PDF file?

Wouldn’t it be great to live in a world where we could open any email or attachment without worry? Unfortunately, hackers attack in a variety of ways, and one of their favorite tactics is putting malicious code in files that people open and work with regularly. Their goal is to gain entry to systems – and to your valuable data. PDF has become a universally adopted file type for documents, data and intellectual property, thanks to its status as a freely available published standard that developers have used to create their own PDF viewing and creation software. This means, in worst-case scenarios, that viruses or Malware (short for malicious software) can be inserted into a PDF to allow an attacker to gather your sensitive information, gain access to your networks, or completely disrupt your computer operation. Yes, it sounds dismal, but don’t worry: you’re not defenseless! When you’re reading or working with PDF files, you should consider a Reader that protects your documents and systems, as noted in this White Paper on minimizing your risk.

 

Application Security is comprised of many features, one of which is called “sandboxing”.  In technical terms, a Sandbox is a controlled set of resources that separates running programs on your computer. If you run a program within a sandbox, the chances of compromising your data or systems are greatly reduced. Given that we don’t live in a hacker-free world (see above), and that we know a thing or two about reading PDF files, we’ve made extensive investments in Adobe Reader XI to protect you from attacks within a PDF file; one investment is to include industry-leading sandboxing technology that is built in to the software, and protects you from attacks that try to read or write to your systems. Adobe Reader XI also has to ability to designate appropriate Javascript that can run within the PDF files you open, called whitelisting and blacklisting. Additionally, predictable and streamlined patching features are available in Adobe Reader XI, along with improved deployment tool support and documentation. For those of you who are more technically minded, take a look at this White Paper on how Adobe Reader XI has taken security to new levels.

 

While we may not yet live in a world where we can whole-heartedly trust every email attachment we receive, you can still read easy knowing that you can securely open any PDF file with Adobe Reader XI. All that and it’s FREE too!

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1:08 PM Permalink
July 1, 2013

Acrobat.com on iOS is a beautiful thing.

We think that by now everyone who reads this blog probably knows about the Adobe Reader Mobile app for iPhone and Android (and now Windows Phone 8, too). We’ve obviously been big fans since day one. If you’ve got an Acrobat.com account, you’ve almost certainly noticed how easy it is to access your documents from the Adobe Reader app on your iPhone or iPad. In case you haven’t tried this yet, let us summarize for you: it’s very easy.

However! We’ve been so happy using the Reader app that we are only JUST NOW learning about a really cool thing you can do with Acrobat.com in your mobile browser on iOS: you can add it to your home screen! What?! Look at this:

Add Acrobat.com to your homescreen

And we thought we’d already figured out all the tricks. Not only can you add the shortcut to your homescreen, but when you use Acrobat.com in the browser, you’ve still got your familiar menus for sorting, creating a new folder, and uploading new files from your device, just like you’re used to on your computer. That means that even without the Adobe Reader mobile app, you can still access your files the way you always do. It just goes to show that the Acrobat.com team never stops working to make life easier for all of us. Thanks, Acrobat.com team. You guys rock.

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1:37 PM Permalink
June 19, 2013

Why Follow a Tech Brand on Twitter : Adobe Reader

There are tons of articles on the web about who to follow, and what the average person on Twitter is looking for from big brands.  We’d like to just take a moment and provide a few reasons for why you, as a reader, should bother following a tech brand in the first place.

 

Tech Support

The customer service numbers are always the best place to start, but, if you can’t get your issue resolved, some brands’ social media teams can escalate your issue to the right people, or provide you with the correct answer themselves. If you follow the brand regularly, you might even see your question answered before you ask it.

Latest Updates & Releases

When an announcement or release is big enough, it will probably appear on a major news site. Where social media comes in handy is with the smaller releases, for example patches and updates. Sometimes, brands will write a post on their own blog and send out the announcement through Twitter, rather than alerting the media. Even small updates can be vital to your business, so following a brand on social media is a great way to stay up to date, and ensure you aren’t missing any important information.

Special Offers & Tips

Tech brands don’t offer giveaways as often as other industry brands, but that doesn’t mean you can’t get anything out of them. For tech brands the most valuable things they can give you are new features, tutorials, and improvements on their tools. We dare you to follow a tech brand for a whole month and not learn something new and useful about their products.

Promote Your Own Company

Bigger brands are often followed by more people. If you’re looking to get your company name out there more or increase your business through social media exposure, look for opportunities to get a popular brand to mention you.

Influence The Brand’s Future Decisions

Big brands spend huge amounts of money on market research, and guess what one of the biggest market indicators is now? You guessed it, sentiment on social media. If you come to the brand to vent or complain, you may get ignored; but if you offer constructive criticism that could help them improve their products, your tweet could be discussed in a brand strategy meeting someday.

Now we didn’t write this post just to get you to follow us on Twitter, but since you brought it up, stop by @Adobe_Reader today.  If you like what you see, just click that little follow button.

 

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12:54 PM Permalink
June 13, 2013

Updates to Adobe Reader Mobile

This week we’ve got a new release of the Adobe Reader Mobile app for Android and iOS. We’ve been reading all the reviews you’ve posted, and we’re happy to announce that we’ve worked in a couple often-requested features. We have three different platforms that we’ve just released, each with some unique enhancements.

File management for Acrobat.com files.

This has been a common request ever since we added both Cloud Storage and enhanced file management. It just took us a little longer to get the combination working together. Now you can delete and rename the files you have stored in Acrobat.com from directly within the Reader app.

View notes attached to text markups.

If your file has notes attached to the highlighted, underlined, or struck-out text, Reader will now show a ‘note’ icon to let you know that there’s a comment attached; just tap the icon to read it. In a future update we’ll also allow you to add a note to your own text highlights (right now, you can already add a comment anywhere on your document).

Updated iPhone UI

We’re adding more capabilities to our iPhone app, and we’ve outgrown the old bottom icon bar design. So we’ve moved to a new model with a sliding pane. Seeing this new design in action will make it much more clear than whatever we’d be able to describe here.

Access to your Acrobat cloud services. If you’re a subscriber to ExportPDF or CreatePDF, you can now take advantage of that subscription from within the Adobe Reader app on your iPhone or iPad. Just open the file you want to export from or convert to PDF and you’ll see an extra little button in the top menu bar. Track your file’s conversion progress in your Outbox (also new in this release). This will be coming to Android later this year, but we didn’t want to wait before letting our iOS users have it.

We’ve also made a couple of small improvements to our Android app that we think are worth mentioning, because they were direct customer comments that we addressed.

Keep your Cloud Cache private.

We want to keep an eye out for your data’s safety. The SD card of Android devices isn’t necessarily always safe from prying eyes, so we’ve moved our Acrobat.com cloud cache to the private data area so other apps can’t see the files unless you want them to. You can still move it back to the SD card if you really want to, though.

Open HTTP links

Our Android Reader can now directly handle links like https://path/file.pdf, so you can have Reader open PDFs without first downloading and locating the file on your device.

Performance improvements and Bug Fixes.

We’re always looking into fixing bugs and improving the performance of the app, and have fixed many of the issues that users have reported to us over the past few months. If you notice something that we haven’t, come to our forums to let us know what you’re thinking or experiencing!

Android forum

iOS forum 

Now that you know what’s on the line, get out there and update! Don’t forget to give us a review in the app stores or leave us a comment here on the blog; we always want to hear about how you’re using (or would like to use) Adobe Reader Mobile. What do you think we should include in the next release?

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5:23 PM Permalink
June 4, 2013

Raise your hand if you’re reading this on your smartphone right now.

Okay, well, we can’t see if you raised your hand or not. But we do know that many of you are doing lots of work from phones and tablets. We also know that every day there seem to be new ways to keep your productivity levels up, even if your laptop has crashed or you’re away from your desk. Our personal favorite (surprise, surprise) is to store all of our files in Acrobat.com, where we can access them from the Adobe Reader mobile app to read, make comments, and even add our signature to documents. It’s amazingly simple to find your cloud documents from a mobile device.

All that being said, we also realize that sometimes you are, in fact, on a laptop or desktop computer; so why should it be any more difficult to open your Acrobat.com files from Adobe Reader on your standard work machine? The answer is, it’s not: you can open up your Acrobat.com files from within Adobe Reader without ever opening a browser window. Just go to “File > Open…” in Adobe Reader and in the “Open” dialog box, select the option “Open from Online Account” and then choose “Acrobat.com”.

Screen Shot 2013-06#F375A92 (3)

You’ll be prompted to sign into your account; once you’ve logged in, you’ll see a list of all the files you’ve stored in Acrobat.com. You’ll be shown PDF files by default, but you can also choose to view all your files, PDF or not. You can search for a specific document with the search bar, or sort the visible documents by name, date, file size, and more.

Screen Shot 2013-06#F375A12 (3)

You can also access your files from the “Tools” pane whenever you’ve got another file open. Just expand the “Store Files” panel and click the link that says “Open Acrobat.com Files”. You’ll go through exactly the same process delineated above.

Screen Shot 2013-06#F375763 (3)

No matter whether you’re on the road or at your desk, Adobe Reader can put you in touch with all the important documents you’ve got stored in the cloud. Unfortunately, now you have no excuses not to get your work done.

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1:13 PM Permalink
May 23, 2013

Creating your own Bring Your Own Device Policy

In our previous blog post we showed you how using Acrobat.com will allow you to access your files on any device.  With the BYOD (Bring Your Own Device) trend on the rise, this has never been more important. But is creating a BYOD policy really that simple?  Our fans on the Acrobat Facebook Page say, “No.”

byod

There are many things to consider in order to create a successful BYOD policy in your office. According to Good Technology and Dell’s Bring Your Own Devices Best Practice Guide, a successful policy requires not only the IT department to create it, but also collaboration among HR, finance, legal teams, executive teams, and business managers. Without the help of these other groups, it can be very difficult to decide how extensive your support will be among new devices, prepare for potential risks, budget for any necessary additional security measures and manage the program day-to-day.

Your policy should be molded to fit your company’s needs and resources, but you don’t need to start from scratch when building it. Whitehouse.gov has provided some great case studies and sample policies in their A Toolkit to Support Federal Agencies Implementing Bring Your Own Device (BYOD) Programs. Most of these case studies are geared toward government processes, but they are still a very useful set of examples for the private sector.

Okay, so now you’ve done your research.  Where should you get started?  John Herrema from Forbes.com says that the most important thing to consider when writing your new policy is setting clearly defined goals and objectives. It’s very easy to get caught up in industry trends and implementation, but that is all much easier to handle if you have an objective to focus on.

Finally, what kind of Acrobat blog post would this be without a quick mention of how our software can help you accomplish your goals? Whether you need a full-blown BYOD program or not, the Adobe Reader Mobile app – available for iOS, Android, Windows 8 and more – and Acrobat.com can help give your employees more flexibility to work anywhere and on any device. IT professionals can also support BYOD program with support from Adobe for centrally-managing Adobe Reader and Adobe Acrobat on your users devices – including those with touch interfaces – using Citrix XenApp and Receiver. (If you haven’t seen Acrobat XI running on a touch screen, you’re missing out; we were practically giggling when we first saw the full power of Acrobat literally at our fingertips.)

We’d be interested to know how this BYOD process goes for you. Let us know in the comments what mobile goals your company sets (or would like to set) for your employees, and what challenges this trend creates for you.

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1:05 PM Permalink