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January 14, 2014

Latest Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released updates for Adobe Reader and Acrobat XI (11.0.06) and Adobe Reader and Acrobat X (10.1.9). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.

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8:14 PM Permalink
September 10, 2013

Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released updates for Adobe Reader and Acrobat XI (11.0.04) and Adobe Reader and Acrobat X (10.1.8). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.

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4:57 PM Permalink
September 6, 2013

Adobe Reader and Acrobat updates planned for September 10, 2013

Adobe plans to make available updates for Adobe Reader and Acrobat XI (11.0.03 and earlier) for Windows and Macintosh, X (10.1.7 and earlier) on Tuesday, September 10, 2013. Adobe will continue to provide updates on these issues via the Security Advisory section of the Adobe website as well as the Adobe PSIRT blog. Please refer to these resources for any details.

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7:36 PM Permalink
August 21, 2013

Adobe Reader Mobile: Tips for your device

Whether you’re using iOS, Android, or Windows 8 for touch devices, Adobe Reader Mobile gives you many great capabilities, including commenting on PDF files. However, once you get into the nitty gritty, these different mobile operating systems will of course have slightly different behaviors when you start reading and using PDF files with Adobe Reader Mobile. To help answer your device-specific questions, we’ve established separate Adobe Reader community forums for each OS. Here are the links to the forums for the most popular mobile operating systems, as well as a little pro tip for using Adobe Reader Mobile on each one.

iOS

  • Pro tip: If you receive a PDF file as an email attachment, save yourself a few clicks: tap and hold the attachment until you get the “Open In” menu; click the Adobe Reader app icon to open the attachment in Adobe Reader.
  • Forum: http://forums.adobe.com/community/adobe_reader_forums/ios

Android

Windows 8

  • Pro tip: One great way to use a PDF file while writing an email, taking notes or watching a video online is to use the Windows 8 native ability to view multiple windows or apps at once aka Windows snap; Adobe Reader Touch for Windows behaves beautifully under these circumstances, and lets you use your PDF content even more efficiently. This way, you can use the PDF file as a reference while doing your work in all your other apps.
  • Forum: http://forums.adobe.com/community/adobe_reader_forums/metro
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12:52 PM Permalink
July 17, 2013

Reader XI and Application Security: Are you sure you want to open that PDF file?

Wouldn’t it be great to live in a world where we could open any email or attachment without worry? Unfortunately, hackers attack in a variety of ways, and one of their favorite tactics is putting malicious code in files that people open and work with regularly. Their goal is to gain entry to systems – and to your valuable data. PDF has become a universally adopted file type for documents, data and intellectual property, thanks to its status as a freely available published standard that developers have used to create their own PDF viewing and creation software. This means, in worst-case scenarios, that viruses or Malware (short for malicious software) can be inserted into a PDF to allow an attacker to gather your sensitive information, gain access to your networks, or completely disrupt your computer operation. Yes, it sounds dismal, but don’t worry: you’re not defenseless! When you’re reading or working with PDF files, you should consider a Reader that protects your documents and systems, as noted in this White Paper on minimizing your risk.

 

Application Security is comprised of many features, one of which is called “sandboxing”.  In technical terms, a Sandbox is a controlled set of resources that separates running programs on your computer. If you run a program within a sandbox, the chances of compromising your data or systems are greatly reduced. Given that we don’t live in a hacker-free world (see above), and that we know a thing or two about reading PDF files, we’ve made extensive investments in Adobe Reader XI to protect you from attacks within a PDF file; one investment is to include industry-leading sandboxing technology that is built in to the software, and protects you from attacks that try to read or write to your systems. Adobe Reader XI also has to ability to designate appropriate Javascript that can run within the PDF files you open, called whitelisting and blacklisting. Additionally, predictable and streamlined patching features are available in Adobe Reader XI, along with improved deployment tool support and documentation. For those of you who are more technically minded, take a look at this White Paper on how Adobe Reader XI has taken security to new levels.

 

While we may not yet live in a world where we can whole-heartedly trust every email attachment we receive, you can still read easy knowing that you can securely open any PDF file with Adobe Reader XI. All that and it’s FREE too!

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1:08 PM Permalink
July 1, 2013

Acrobat.com on iOS is a beautiful thing.

We think that by now everyone who reads this blog probably knows about the Adobe Reader Mobile app for iPhone and Android (and now Windows Phone 8, too). We’ve obviously been big fans since day one. If you’ve got an Acrobat.com account, you’ve almost certainly noticed how easy it is to access your documents from the Adobe Reader app on your iPhone or iPad. In case you haven’t tried this yet, let us summarize for you: it’s very easy.

However! We’ve been so happy using the Reader app that we are only JUST NOW learning about a really cool thing you can do with Acrobat.com in your mobile browser on iOS: you can add it to your home screen! What?! Look at this:

Add Acrobat.com to your homescreen

And we thought we’d already figured out all the tricks. Not only can you add the shortcut to your homescreen, but when you use Acrobat.com in the browser, you’ve still got your familiar menus for sorting, creating a new folder, and uploading new files from your device, just like you’re used to on your computer. That means that even without the Adobe Reader mobile app, you can still access your files the way you always do. It just goes to show that the Acrobat.com team never stops working to make life easier for all of us. Thanks, Acrobat.com team. You guys rock.

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1:37 PM Permalink
June 26, 2013

Standards at Adobe: Alignment of Adobe-Approved Trust List (AATL) and EU Trust List (EUTL)

Within Europe and indeed elsewhere, digital signature technology is a valuable tool for conducting secure transactions via electronic documents. For years now, Adobe has invested in making such technology readily available to all citizens through the free Adobe Reader and Acrobat. This includes working with the European Telecommunications Standards Institute (ETSI) to develop the technical specification for PDF Advanced Electronic Signature (PAdES) – that was incorporated into Adobe Reader and Acrobat in 2009 – and developing the Adobe-Approved Trust List (AATL). The AATL that is also part of the hundreds of millions of instances of Adobe Reader and Acrobat out there today helps ensure qualified certificates issued by Certification Service Providers can validate digital signatures without having to always manually import and manage certificates (although that option is still possible).
Trusted Certificate Settings dialog box in Adobe Acrobat XI
The Standards team at Adobe see the next logical step of this technology to be the integration of the EU Trust List into Adobe Acrobat and Reader software. To help explain this to our customers and followers, and what ETSI’s June 19 announcement of Trusted Lists means, check out this article written by Adobe’s Steve Gottwals, Group Product Manager and John Jolliffe, Senior Manager for European Government Affairs.

As always, if you have any comments or questions, please let us know.

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12:55 PM Permalink
June 21, 2013

Adobe Reader and Acrobat Cleaner Tool update now available

Most desktop software applications rely upon a number of components within and beyond the operating system. For this reason installing, updating, and uninstalling these applications should go smoothly, and most do. On rare occasions a user may not be able to complete these tasks due to some registry or file conflict or permissions issue on the machine.

The Adobe Reader and Acrobat Cleaner Tool for Windows is designed to help IT and support professionals fix such issues and enable the successful installation of subsequent new installs or updates. It does so by removing standalone installations of these products (for version 9 and higher), including removing corrupted files, and removing or changing permissions on registry entries, even after a standard uninstall. The tool also provides options for removing problematic Acrobat items only while leaving Adobe Reader untouched, and vice versa, so that workflows are not broken. Additionally, it has both a user interface and command-line mode, both of which are documented.

You can download this tool for free from the Enterprise IT Tools for Adobe Acrobat and Reader page
on Adobe Labs. Please note that although we are releasing these tools free of charge, like other technologies on Adobe Labs, they do not come with an official support program.

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12:59 PM Permalink
May 14, 2013

Adobe Reader and Acrobat XI (11.0.03), X (10.1.7) and 9.5.5

Today, we announced the availability of Adobe Reader and Acrobat XI (11.0.03), X (10.1.7) and 9.5.5. For more information regarding the security details in these releases, please see Security Bulletin APSB13-15. For detailed Release Notes, please see the Enterprise Toolkit.

Adobe Reader and Acrobat 9 EOL
As a reminder, Adobe Reader and Acrobat 9 End-of-Life will occur next month. As stated in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Reader and Adobe Acrobat. In line with that policy, support for Adobe Reader 9.x and Adobe Acrobat 9.x will end on June 26, 2013.

End of Support
End of Support means that Adobe will no longer provide technical support or distribute runtimes, including product and/or security updates, for all derivatives of a product or product version (e.g. localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

Recommendation to Customers/Users
Adobe strongly recommends that customers update to the latest versions of Adobe Reader at: http://get.adobe.com/reader. By updating installations to the latest versions, customers benefit from the latest functional enhancements and improved security measures.

Additional Resources
For more information on the Adobe Support Lifecycle Policy, visit: http://www.adobe.com/support/products/enterprise/eol. For a complete list of Adobe products and technical support periods covered under the policy, visit: http://www.adobe.com/support/products/enterprise/eol/eol_matrix.html.

Steve Gottwals, Group Product Manager, Adobe Reader

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3:47 PM Permalink
March 4, 2013

Adobe Reader XI: Not just for reading anymore (Part II)

In our last post, we were talking about all the time-saving ways you could use Adobe’s online document services through Adobe Reader XI; now, we’d like to share just how to get that work done. But here’s the thing: there is no way to explain just how simple it is to use these services. Will that keep us from trying? No way. As soon as you catch on, feel free to open up Adobe Reader and try it yourself (we don’t think it will take you very long).

The key to using any of the services – with or without Adobe Reader – is your Adobe ID. It’s how you identify yourself to each service, and it’s how you sync all of your information between Reader, Reader Mobile, Acrobat.com, and any of the other services you’re using. (Don’t have one? Don’t worry. You can create one for free at any place you would otherwise sign in; you can even do so within Adobe Reader! Read on.) There are several ways to sign in from within Adobe Reader, but one of the quickest ways is to open up your Tools pane; here’s what that looks like:

  1. Click on “Tools” in the upper right corner of the application.
  2. Once the Tools pane is open, you’ll see a little blue bar at the top of the pane with a “Sign In” link. Click on that. (If you see your name there already, you’re already signed in – good work!)
  3. A pop-up window will appear where you’ll be able to sign in. If you don’t have an Adobe ID, you can create one with that same pop-up window.

Easy, right? And now that you’re signed in, you can access any of the services in that Tools pane. All of your subscriptions are associated with your Adobe ID, so if you’ve subscribed to one or more of the services, you’ll have those paid options available to you. Otherwise, you’ll have access to the services at their free or trial level, where available (for more info on pricing, see: Acrobat.com, SendNow, ExportPDF, CreatePDF.). Here’s how to access each of the services from Reader:

  1. Export a PDF file to Word or Excel by expanding the “Export PDF” panel. Choose the PDF file to convert (the document that’s currently open will be the default here), and choose the format you’d like to convert it to (.docx, .doc, .xls, or .rtf). Click on “Convert”, and watch the magic happen. When the conversion is finished, you’ll be prompted to save the converted file to your computer – or, if you prefer, directly to an Office 365 or SharePoint location. Want to give it a shot? Subscribe to ExportPDF.
  2. Create a new PDF file by opening up the panel marked “Create PDF”; just click to choose the file you’d like to use. As with ExportPDF, you can choose from locations on your computer or from an online location. Now click “Convert”. Give Adobe Reader a few seconds to communicate with the CreatePDF servers, and voila – you’ll get a prompt to open the newly converted PDF file in Adobe Reader. Have we even had to leave Adobe Reader yet? No. Convert your own files by subscribing to CreatePDF.
  3. When it comes to sending files with Adobe SendNow, you’ll see some options: choose the file and the recipient, and then write a message to be delivered along with the file. You can decide whether you’d like your recipient to sign in for access to the file; you can opt for delivery receipts to find out when the file has been downloaded; and you can limit the time that the file will be available for download. All without ever leaving the Adobe Reader window you’ve got open already. For the full range of features, try a SendNow subscription.
  4. Finally, open up that last panel to upload the current document to Acrobat.com for secure storage and access from any device; the free service includes 2 GB of storage space and hooks into Adobe Reader Mobile for reading on the road. You don’t even need a subscription for this service; just use your Adobe ID to access your own cloud storage account.

When we told you that Adobe Reader wasn’t just for reading anymore, maybe you thought that we were being facetious. We were not: Adobe Reader XI grants you access to all these services and more, and all you need to get started is an Adobe ID. Time to give Adobe Reader another look, people; see what this software can do to amp up your workflow and inject some more time into your day by downloading it for free.

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10:45 AM Permalink