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Posts tagged "acrobat"

January 14, 2014

Latest Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released updates for Adobe Reader and Acrobat XI (11.0.06) and Adobe Reader and Acrobat X (10.1.9). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.

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8:14 PM Permalink
September 10, 2013

Adobe Reader and Acrobat Quarterly Updates Now Available

Adobe has released updates for Adobe Reader and Acrobat XI (11.0.04) and Adobe Reader and Acrobat X (10.1.8). You will be able to update your system to the latest versions from the built-in updater or by downloading the patch from the Adobe website. You can find out what is in these updates from these release notes for each version. IT professionals can get more details on the update and deploying it across their organization from the Enterprise Toolkit for Acrobat products.

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4:57 PM Permalink
September 5, 2013

Take control of your Adobe Acrobat and Adobe Reader updates

One of the most frequent conversations we see online about Adobe Acrobat or Adobe Reader are about updates. With the program running smoothly, many users wonder why there are updates at all.  To help keep everyone in the loop on why we update when we do, check out our guide on what makes these updates crucial to the health of your software.

 

Why should you update?  

The most important reason for updating your Adobe Acrobat and Adobe Reader software is security. These updates safeguard your system against malicious attacks that may be executed through universally-used PDF files. The updates often fix bugs within the system that develop between the updates. Updates also improve basic functionality and features associated within Acrobat and Reader, including addressing bugs.

 

Why are there so many updates?

Actually, since Acrobat and Adobe Reader version 10.1 we have only released updates on a quarterly basis, following Microsoft’s model of a “Patch Tuesday” (see http://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html) Only once have we had to release an “out-of-cycle” patch that fell between these quarterly releases (in February of 2013). Also, these quarterly updates are cumulative so you don’t have to install multiple updates to get to the current version and keep your system and files safe. If you do receive multiple update messages, just make sure the last update did fully install.

 

Taking control of updates

Although we don’t recommend it, unless you are managing controlled desktops within an organization, we know that some of you would prefer to update your Acrobat or Reader software at your convenience and not have Adobe run the updates for you. In that case, you would need to disable the automatic updates. If you do so, though, remember that it’s important to update the programs when you have a little downtime or you are going out to lunch, take a few minutes to run the updates. When you get back, Acrobat and Reader will be ready to go with the most up-to-date version.

 

Now that you get the logic of updating your Acrobat and Reader software, we hope you’ll install the updates as we publish them. Unfortunately, we do occasionally hear from people who want to update but run into some trouble when they try to install it. If you find yourself scratching your head over an Acrobat or Reader update, below are some troubleshooting steps and remedies for you to try:

For Mac users:

  • Reinstall Reader or Acrobat.
  • See this link for instructions on how to do this.
  • Follow these steps if installation “hangs” (stalls).

For Windows users:

If reinstalling Adobe Acrobat or Adobe Reader is the route you have to go to make sure you have the latest version, the Adobe Cleaner tool is a great thing to know about. The Adobe Reader and Acrobat Cleaner Tool is designed to fix corrupt installations, files, and changing permission registry entries – scary-sounding stuff, we know; the Cleaner Tool can take care of the messy behind-the-scenes to make sure that your reinstallation goes smoothly.

 

 

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12:58 PM Permalink
July 1, 2013

Acrobat.com on iOS is a beautiful thing.

We think that by now everyone who reads this blog probably knows about the Adobe Reader Mobile app for iPhone and Android (and now Windows Phone 8, too). We’ve obviously been big fans since day one. If you’ve got an Acrobat.com account, you’ve almost certainly noticed how easy it is to access your documents from the Adobe Reader app on your iPhone or iPad. In case you haven’t tried this yet, let us summarize for you: it’s very easy.

However! We’ve been so happy using the Reader app that we are only JUST NOW learning about a really cool thing you can do with Acrobat.com in your mobile browser on iOS: you can add it to your home screen! What?! Look at this:

Add Acrobat.com to your homescreen

And we thought we’d already figured out all the tricks. Not only can you add the shortcut to your homescreen, but when you use Acrobat.com in the browser, you’ve still got your familiar menus for sorting, creating a new folder, and uploading new files from your device, just like you’re used to on your computer. That means that even without the Adobe Reader mobile app, you can still access your files the way you always do. It just goes to show that the Acrobat.com team never stops working to make life easier for all of us. Thanks, Acrobat.com team. You guys rock.

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1:37 PM Permalink
June 26, 2013

Standards at Adobe: Alignment of Adobe-Approved Trust List (AATL) and EU Trust List (EUTL)

Within Europe and indeed elsewhere, digital signature technology is a valuable tool for conducting secure transactions via electronic documents. For years now, Adobe has invested in making such technology readily available to all citizens through the free Adobe Reader and Acrobat. This includes working with the European Telecommunications Standards Institute (ETSI) to develop the technical specification for PDF Advanced Electronic Signature (PAdES) – that was incorporated into Adobe Reader and Acrobat in 2009 – and developing the Adobe-Approved Trust List (AATL). The AATL that is also part of the hundreds of millions of instances of Adobe Reader and Acrobat out there today helps ensure qualified certificates issued by Certification Service Providers can validate digital signatures without having to always manually import and manage certificates (although that option is still possible).
Trusted Certificate Settings dialog box in Adobe Acrobat XI
The Standards team at Adobe see the next logical step of this technology to be the integration of the EU Trust List into Adobe Acrobat and Reader software. To help explain this to our customers and followers, and what ETSI’s June 19 announcement of Trusted Lists means, check out this article written by Adobe’s Steve Gottwals, Group Product Manager and John Jolliffe, Senior Manager for European Government Affairs.

As always, if you have any comments or questions, please let us know.

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12:55 PM Permalink
June 21, 2013

Adobe Reader and Acrobat Cleaner Tool update now available

Most desktop software applications rely upon a number of components within and beyond the operating system. For this reason installing, updating, and uninstalling these applications should go smoothly, and most do. On rare occasions a user may not be able to complete these tasks due to some registry or file conflict or permissions issue on the machine.

The Adobe Reader and Acrobat Cleaner Tool for Windows is designed to help IT and support professionals fix such issues and enable the successful installation of subsequent new installs or updates. It does so by removing standalone installations of these products (for version 9 and higher), including removing corrupted files, and removing or changing permissions on registry entries, even after a standard uninstall. The tool also provides options for removing problematic Acrobat items only while leaving Adobe Reader untouched, and vice versa, so that workflows are not broken. Additionally, it has both a user interface and command-line mode, both of which are documented.

You can download this tool for free from the Enterprise IT Tools for Adobe Acrobat and Reader page
on Adobe Labs. Please note that although we are releasing these tools free of charge, like other technologies on Adobe Labs, they do not come with an official support program.

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12:59 PM Permalink