Today, the After Effects CS4 (9.0.3) update was released.
Ideally, you should check for and install updates by choosing Help > Updates from within After Effects CS4 (or another CS4 application).
If for some reason you can’t use the automatic updater, you can download the update package (patcher) from the Adobe website.
Important: Users of After Effects CS4 for Windows who are manually downloading and installing the patcher must choose the correct patcher based on the original installation scenario: If you installed After Effects CS4 as a standalone product or from a Creative Suite 4 (CS4) package, then use AfterEffects-9.0.3-mul-AdobeUpdate.zip. If you installed After Effects CS4 as part of a Creative Suite 5 (CS5) Production Premium or CS5 Master Collection package, then use AfterEffects-9.0.3-mul-AdobeUpdate-FromCS5Suite.zip. Users of After Effects CS4 for Mac OSX should all use AfterEffects-9.0.3-mul-AdobeUpdate.dmg.
By the way, in case you didn’t already know: Adobe provides After Effects CS4 and Premiere Pro CS4 in the CS5 Master Collection and CS5 Production Premium packages for Windows, so that users with 32-bit operating systems will have versions of After Effects and Premiere Pro that will work on their computers. After Effects CS5 and Premiere Pro CS5 are 64-bit applications and therefore won’t run on 32-bit operating systems. See “32-bit vs. 64-bit support in Creative Suite 5”.
If you have any problems with this update, or if you have bugs to report after applying the update, let us know by sending feedback or coming to the After Effects forum. Don’t ask questions in the comments on this blog post, which fewer people will see.
- A “locking existing frames” message appeared and remained for a long time before a RAM preview would begin.
- A conflict between Wacom drivers and After Effects severely decreased performance. Wacom has updated their drivers, and the After Effects CS4 (9.0.3) update should fix the issue on the After Effects side.
- Background rendering processes were not being correctly shut down when aerender quit.
- A crash caused by dragging and dropping on Mac OSX v10.5.x has been fixed.
- A memory problem that caused assorted crashes has been fixed.
Note that we were able to find and fix a lot of these problems because of the great feedback that we got when we asked people to use the crash reporter. Please keep doing so. And don’t hesitate to file bugs and send feature requests.
The After Effects CS4 (9.0.3) update is cumulative with the After Effects CS4 (9.0.2) update, meaning that all of the fixes in the 9.0.2 update will also be applied by the 9.0.3 update.
Of course, these fixes are also incorporated into After Effects CS5. By the way, if you are also using After Effects CS5, be sure to install the After Effects CS5 (10.0.1) update.
other software updates known to address crashing problems with After Effects
If you use the Optical Flares plug-in, be sure to update it to the most recent version.
If you use After Effects on Mac OSX v10.6.4, be sure to apply the graphics update from Apple.
If you use an ATI graphics card, note that the ATI Catalyst 10.9 driver update fixes an OpenGL crash in After Effects. Update your drivers.
We have also been working with several providers of plug-ins, codecs, and hardware devices (such as Cineform and BlackMagic) to assist them in updating their software to fix some errors and crashes. Please take this opportunity to download and install updated codecs, plug-ins, and drivers from these providers, as relevant to your work.
Windows 7 users should turn off “Make text and other items larger or smaller”.
See the After Effects 9.0.3 release notes for other known issues.