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After Effects CS6 (11.0.4) update: bug fixes for ray-traced 3D renderer and Spanish version on Windows

The After Effects CS6 (11.0.4) bug-fix update is now available. We also released the After Effects CC (12.2) update today.

You can install the update through the Creative Cloud desktop application, or you can check for new updates from within any Adobe application by choosing Help > Updates. One way to check for updates is by closing all Adobe applications other than Adobe Bridge, and choosing Help > Updates in Adobe Bridge; this ensures that all processes related to Adobe video applications have been quit and can be updated safely.

Ideally, you should install the updates automatically through the Creative Cloud desktop application or by choosing Help > Updates, but you can also directly download the update packages from the download page for Windows or Mac OS by choosing the “Adobe After Effects CS6 (11.0.4)” update for your operating system.

We have also been working with several providers of plug-ins, codecs, and hardware devices to assist them in updating their software to fix some errors and crashes. Please take this opportunity to download and install updated codecs, plug-ins, and drivers from these providers, as relevant to your work.

For details of all of the other updates for Adobe professional video and audio applications, see this page.

Please, if you want to ask questions about these new and changed features, come on over to the After Effects user-to-user forum. If you’d like to submit feature requests (or bug reports), you can do so here.

If you have a Creative Cloud membership, you always have access to the latest version of After Effects. Just go to the Creative Cloud site to download it now or to sign up for Creative Cloud. For information about purchasing a Creative Cloud subscription, see this page about plans and this page with current promotional offers.


summary of what’s fixed in After Effects CS6 (11.0.4)


  • Fixed crashes on application startup caused by OptiX library for ray-traced 3D renderer. This update has additional fixes in this area, including better handling of VRAM.
  • Fixed failure of the Spanish version of the application to start on Windows 8.1.

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