Cannot import or export runtime configs from Admin UI

The LiveCycle ES2 documentation reads:

You can export the runtime configuration information for deployed applications.

1. In LiveCycle Administration Console, click Services > Applications and Services > Application Management.
2. Click the name of the application.
3. Click Export Runtime Config and save the configuration file (XML) that is produced.

But some people will not see the buttons “Export Runtime Config” and “Import Runtime Config”. This is unusual behaviour, that for now I have not identified a reason for; but here is a workaround:

-Right-click the main area of the page, and choose to “show only this frame”
-Check the URL – replace “selectArchive.do” with “selectApplication.do” and hit enter

You will now be able to see the import and export buttons, fully functional.