To mark the announcement of Adobe's newest version of LiveCycle - LiveCycle Enterprise Suite - I thought I would focus this month on customers implementing LiveCycle solutions.
Business Loan Express (BLX) - BLX specializes in long-term loans for commercial purposes, including small businesses looking to acquire or refinance real estate, as well as to finance their operations with financing needs in the range of $25,000 to $5,000,000. Almost 85% of BLX business comes from referral and repeat clients, so there is tremendous loyalty if customers are treated well. BLX use Adobe LiveCycle solutions to automate processes and better engage with customers to provide more responsive, personalized services. By implementing a LiveCycle based solution, BLX has seen accelerate loan processing; improve margins on loan; expanded it customer base; and strengthen relationships with brokers and borrowers.
Cedacri -
Based in Parma, Italy, Cedacri is a leading IT provider for financial institutions. With a turnover of €150 million in 2005, 550 employees, and a clientele of more than 60 banks, Cedacri is a market leader in IT services in Italy. One of Cedacri’s services is designing, customizing, and managing forms as well as the ultimate printing of bank statements. Cedacri wanted to move to a solution that easily generated visually appealing bank contracts, statements, and other forms for its clients. By implementing a LiveCycle based solution, Cedacri was able to eliminate formatting errors; improve design and customization of forms; generate dynamic documents; and eliminate distribution costs and time.
Penn State University -
Penn State serves more than 80,000 students at its main and satellite campuses, awarding over 16,000 degrees annually. As a large university, Penn State received more than 120,000 requests for transcripts and documentation from existing and past students. Historically, requests come in by mail, by fax, or through a web portal submission system, with approximately 25% of the requests being urgent.
One issue of critical concern to Penn State officials was the proliferation of fake diplomas and falsified transcripts—annual sales of which total more than $100 million worldwide!! Penn State implemented a LiveCycle based solution, using
Adobe
Certified Document Services
with Adobe LiveCycle Document Security software and digital IDs from GeoTrust to provide the requisite capabilities. The solution has lead to multiple benefits, including accelerated production and delivery of transcripts by more than 99%; reallocated administrative time to other student services; improved integrity and authenticity of transcripts. In addition, Penn State anticipated full ROI within one year of deployment.
US Green Building Council -watch the video
Snap-on Credit -Personally, the extent of automobile maintenance I do runs to putting petrol (gas) in the fuel tank, so I've never really had a need for an arsenal of tool. However if you are a
professional automotive or aircraft technician then the Snap-on brand is synonymous with quality. The financial services arm of Snap-on Inc - Snap-on Credit - works with the company's US network of 3,500 franchisees to provide customers with financing solutions. Traditionally, franchisees input data into a stand-alone system, printed and signed the resulting forms by hand. The paper contracts were then submitted to a franchisee's regional office, then forwards to Snap-on Credit's main office for processing. Snap-on Credit implemented a LiveCycle based solution that allows
franchisees simply enter information into a software application on their computers and export the detail in XML into an Adobe PDF form. Electronic signatures are applied, the form validated and sent electronically to the main processing office. The benefits to Snap-on and the franchisees include: accelerating processing from several days to minutes; reducing errors from 15% to less than 2%; and improving access to special pricing promotions.