Customer Round-up: February 2009
OK – so the last customer round-up was in August 2007 – how time flies. Of course, what I could do is round up all the customers from the last 16 months. Or I could spread them out – which is exactly what I’m going to do.
I’ve actually managed to find 4 excellent LiveCycle case studies that all begin with A! How’s that for a new start…
Argentina National Social Security Administration (ANSES) - Argentina’s first public agency to initiate a long-term project to more fully automate work processes, reduce reliance on printed materials—which amounts to more than 150 million pages annually - and improve citizen services. To help achieve its goals, the agency deployed Adobe LiveCycle ES solutions in its Systems and Telecommunication Management department to automate forms processes—including support for digital signatures. ANSES has approximately 100 internal paper-based forms, all of which are to be converted to digital forms over a period of two years.
According to Pablo Fontdevila, System and telecommunication manager at ANSES: “Our (ANSES) processes are now almost immediate and are more secure than ever. Calculations on forms are automated, helping to accelerate completion of forms and reduce errors. Also, the digital signatures help ensure that documents are not altered during transmission.”
Australian Government Department of Health and Ageing (DoHA) – Not nice, but important - In Australia, there are approximately 12,600 new cases of bowel cancer and 4,700 deaths from the disease each year. If bowel cancer is detected before it has spread beyond the bowel, the chance of surviving at least five years after diagnosis is 90%. The risk of developing bowel cancer rises sharply and progressively after the age of 50.
The Australian DoHA has implemented an Adobe LiveCycle and PDF-based “SmartForms” to streamline the collecting of and collaborating on information from individuals participating in the National Bowel Cancer Screening Program.
The solution has some (almost) unbelievable results: estimated return on investment (ROI) of up to 923% over a three-year period and recouped investment in LiveCycle ES solutions in only one month!!
Antwerp Port Authority - More than 16,000 seagoing ships and 65,000 barges call at the port of Antwerp annually. In response to the European Directive on Invoicing (EC/115/2001) that requires member states to implement electronic invoicing as part of local value-added tax (VAT) legislation, the Port Authority deployed an advanced e-invoice system, leveraging Adobe LiveCycle ES software and GlobalSign DocumentSign digital certificates.
Allgaier Automotive GmbH - Allgaier has been using an Adobe LiveCycle solution to simplify user rights and role management when sharing documents. The new platform helps deliver on some long-promised capabilities of Internet and web technologies: evolving communication from push to pull technology. No longer are e-mails sent with large attachments; instead, data can be made available from a central location, enabling recipients to access data when the need arises and be notified automatically when new data is available.
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