Come see how the South African Revenue Service (SARS) provides improved benefits and services delivery to customers through online, automated tax filing. e@syFile is a set of Adobe AIR applications that leverage the Flash Platform and Adobe LiveCycle to enable manual and electronic tax filing. The solution delivers one form that is used in multiple channels, including print, web portal, branch/on-demand print, and offline via AIR. Using the system, SARS achieved 100% application adoption in two years and now collects in excess of 35 billion rand per month, equaling 60% of the South African revenue.
By Lee Sutton
September 25, 2010