Ask the LiveCycle Experts

Come see how the South African Revenue Service (SARS) provides improved benefits and services delivery to customers through online, automated tax filing. e@syFile is a set of Adobe AIR applications that leverage the Flash Platform and Adobe LiveCycle to enable manual and electronic tax filing. The solution delivers one form that is used in multiple channels, including print, web portal, branch/on-demand print, and offline via AIR. Using the system, SARS achieved 100% application adoption in two years and now collects in excess of 35 billion rand per month, equaling 60% of the South African revenue.

Hear from product experts and discover how you can extend your enterprise to iPhone, iPad, Android, Windows Mobile, and BlackBerry devices by leveraging the Adobe LiveCycle Enterprise Suite platform. The session will include best practices for integrating business processes, accessing shared content, and developing forms for use on mobile form factors.

Hear how focusing on user experience can improve the value of the enterprise applications you deliver. Also learn about architectural changes in the next release of Adobe LiveCycle Enterprise Suite as well as new features in servers, client runtimes, and tools that will allow you to build, deploy, and measure excellent customer experiences.

Learn how Adobe has embraced Amazon EC2 to deliver a comprehensive cloud offering for Adobe LiveCycle ES2. Hear from product experts how the cloud is quickly becoming the definition of rapid application development environments, with the ability to start up a server instance with no hardware or software investment. You’ll learn how this approach provides a low barrier and faster time to development. Also hear best practices as we walk through development to staging and production in a completely hosted manner, featuring a case study to illustrate the process using an application currently deployed on Adobe LiveCycle Managed Services.

Learn how to take advantage of the built-in hooks between Flex and Adobe LiveCycle ES, building a web-based, data-driven application. You’ll create complex data models using the latest modeling elements and exchange data between Flex and LiveCycle via built-in LiveCycle endpoints. By using both Adobe LiveCycle Workbench and Flash Builder, you’ll hone your skills and learn best practices that span both technologies.

Find out how Northwestern Mutual improved customer service in its Service Request Center by leveraging Adobe LiveCycle Enterprise Suite and other integrated technologies. By intelligently providing access only to those forms applicable to a specific contract, the financial services company enables representatives to easily find and complete required forms to perform contract changes. The firm will explain how the Service Request Center has helped reduce the not in good order (NIGO) rates on service requests, increased productivity, and improved business process efficiencies.

Hear from Adobe insiders and learn about the hidden gems and community resources that can help you build, share, and leverage the LiveCycle Enterprise Suite developer ecosystem. This session will review the Adobe Developer Connection program, the latest Adobe forums, and the developer website and include demonstrations of tools including Enterprise Cafe, Tour de LiveCycle, and Developer Express.

Hear top design professionals explain how to unlock new value hidden in complex enterprise systems through the expression of user-centric goals in design patterns. You’ll learn how Adobe is converging solutions, platforms, and tools to help you better serve your customers or constituents by delivering great experiences. This session equips you with business cases as examples of current cultural shifts, as we share our user experience vision, some technology sneak peeks, and a vision for the future of enterprise applications.

Join product experts and others as we work through the process of creating a Plain Old Java Object (POJO) that will be packaged and deployed to the Adobe LiveCycle Enterprise Suite service container as a custom component. Once your component has been deployed and activated, you’ll then explore several invocation methods (SOAP, REST, and Remoting) to call your newly available service.