Recording in Windows 7 with Audition and Soundbooth

We have been contacted by several users reporting that they have been unable to record properly into Audition or Soundbooth after switching to Windows 7. In every case thus far the cause has either been improper configuration in the Windows OS, incorrect input devices specified in Audition/Soundbooth, or making use of older sound card drivers or drivers not suitable for use in Windows 7 (32 or 64 bit).

One reason for the confusion in Windows 7 is the fact that the operating system now gives you much more control over the inputs and outputs. You must make sure that you have the correct device and input chosen in Windows 7 before any software application can record input. Audition and Soundbooth must also be configured properly, but the operating system settings will always control the input (unless you are using a higher end sound card that has a control panel of its own).

Follow the steps below if you are having trouble recording in Audition or Soundbooth.

Configure Windows:
1. Start > Control Panel > Sound.
2. Click to the “Recording” tab.
3. Choose the input you want to use for recording and click the “Set Default” button.
4. You can also click the “Properties” button to configure your levels for the input.
5. Click OK to accept the changes.

Note: If you are using a higher-end sound card you may also need to adjust properties for the device through a separate control panel provided by the manufacturer of the sound card.

Configure Audition:
1. In Audition go to Edit > Audio Hardware Setup.
2. Choose the Edit View, Multitrack, or Surround Encoder Tab (for the view you want to record into).
3. Choose the “Audition 2.0 Windows Sound” or “Audition 3.0 Windows Sound” Driver.
4. Click the “Control Panel” button.
5. Check the boxes for any inputs you want to use in Audition and click OK to accept the changes.
6. Make sure the “Default Input” drop-down is set to the input you want to record from (must match what is set within Windows).

Note: If you are attempting to record audio playing through your speakers (like streaming web audio) your default input should be set to “Stereo Mix, “What U Hear”, “Wave Input” or the correct input for your specific device.

7. Click OK in the Audio Hardware Setup dialog and start recording into Audition.

Configure Audition using ASIO drivers:
1. In Audition go to Edit > Audio Hardware Setup.
2. Choose the Edit View, Multitrack, or Surround Encoder Tab (for the view you want to record into).
3. Choose the appropriate ASIO driver.
4. Make sure the “Default Input” drop-down is set to the input you want to record from (must match what is set within Windows).
5. Click OK in the Audio Hardware Setup dialog and start recording into Audition.

Configure Soundbooth:

1. In Soundbooth go to Edit > Preferences > Audio Hardware.
2. Choose the “Soundbooth 2.0 WDM Sound” Driver.
3. Click the “Settings” button.
4. On the “Input” tab, check the boxes for any inputs you want to use in Soundbooth and click OK to accept the changes.
5. When you hit the “Record” button in Soundbooth, make sure you have the correct device selected along with the correct port you have audio coming in through.

Note: If you are attempting to record audio playing through your speakers (like streaming web audio) your default input should be set to “Stereo Mix, “What U Hear”, “Wave Input” or the correct input for your specific device.

Configure Soundbooth using ASIO drivers:
1. In Soundbooth go to Edit > Preferences > Audio Hardware.
2. Choose the appropriate ASIO driver.
3. When you hit the “Record” button in Soundbooth, make sure you have the correct device selected along with the correct port you have audio coming in through.

Still having trouble?

1. In Windows go to the Start button and type “sound recorder” into the search field.
2. Start recording in Sound Recorder (you will not see the input while recording).
3. Stop recording and play to see if you can hear what you recorded.

If recording in Sound Recorder does not work, this tells you that something is incorrectly set within Windows or the sound card driver is not working correctly. At this point, make sure your Windows sound settings are correct. If all Windows settings are correct and you are still unable to record, you should download and install the latest Windows 7 drivers for your sound device (We have seen many cases where manufacturers do not yet have Windows 7 drivers available). If you already have the latest drivers installed you should contact the manufacturer of your particular sound device and alert them of the issue.

Ron Day
Quality Engineering Lead

18 Responses to Recording in Windows 7 with Audition and Soundbooth

  1. Also, all these settings are stored per user. So if you set it up once, logout and a different user logs in, you have to do it all again.

  2. Michal Kaska says:

    Is Adobe Soundbooth able to play multitrack and record at the same time? I’m sure that “old” CoolEdit did it, but AS always stop playing with the start of recording :( ?

  3. Lawson Hancock says:

    No, the Soundbooth multitrack is designed for arranging previously recorded clips. The record function can be used to record individual clips which you can then arrange in the multitrack view. However, you are not able to record and hear (monitor) the other tracks at the same time. Monitoring is available in Audition.-Lawson

  4. Ronnie Harker says:

    I got windows 7 and analog headphones…with asio4all…i can not get feed back 4 nothing…HELP ME SOMEONE PLEASE

  5. Hidalgo says:

    The problem is that in windows 7 you have just two options in the sound set up: – mic and – line in. What about internal sound you want to record?. It doesn’t make sense to use Audition just to record from a mic or line in source.

  6. Ron Day says:

    The problem in Windows 7 is that the support for the “What U Hear” option has been diminished for some devices. The Operating System will now sometimes consider these types of inputs as a disabled or disconnected device.Try this:1. Open the Control Panel and open the “Sound” control.2. Click to the “Recording” tab.3. Right click anywhere within the inner panel (where the devices are listed).4. Turn on the options for “Show Disabled Devices” and “Show Disconnected Devices”.5. You may also need to click on the disabled device,click the properties button, and change the Device Usage to “Use this device (Enable)”If you still do not see the options you need to record the internal sound, it means that your sound card does not provide this ability in Windows 7.–Ron

    • Internet Searcher says:

      This coupled with the article did it for me. Win7 x64 Soundbooth CS4. Thanks!

    • Doug Mc says:

      This post REALLY helped, thanks. Enabled the diabled audix mix was the solution to being able to record from an internal source

  7. Larry says:

    Re: “Windows 7 is that the support for the ‘What U Hear’ option has been diminished for some devices.”First, Drats! Why would M/S do this? It seems to just limit the capabilities of the machine.Second, Ron I tried your advice – a big no-go for me. Can anyone recommend a sound card that will work with Win7 64Bit and DOES support the “What U Hear” option?

  8. CLEOtheCOOL says:

    Lawson, THANK YOU! These step-by-step instructions worked perfectly.

  9. jon says:

    i can’t get my SP to record, i mash the record the setup comes up then can’t do anything in the record input or save setting it locked or something.

  10. Jay says:

    Thank you very much. I miss XP, very familiar with it, but when the company bought the new systems, I didn’t have a choice in using w7. As the PD of the station, I need this functionality as one can imagine and we lost 2 days of live content without it which was not fun. Thank you for this advise, everything is working great.

  11. Interstate Inf says:

    when i record in adobe 3.0 the waves record just fine but they r off by a 1/2 of a second and i have to move them back up to the original spot it was supposed to b…

  12. fopah says:

    this information has help me to be able to record. but i can not double voice or blend,after doubling it come out separately. if any more information on setting this , it will help

  13. aarquie says:

    This had no applicable instructions for win7 and CS5.5 audition.

  14. wiranga says:

    recording

  15. Sreejith says:

    i get the following error message when hitting the record button in audition cs 5.5
    ” The sample rate of the audio input and output device do not match.Audio cannot be recorded until this is corrected”
    what to do to start recording??

    • durin says:

      This is generally the result of Windows 7 audio sample rate not matching the requested rate in Audition. To resolve this issue, right-click on the speaker icon in your system tray and select Recording Devices. Select the device and input you’re trying to use and select Properties, then click the Advanced tab. Here you can set your desired sample rate for recording. You’ll probably want to choose 44,100 or 48,000 Hz. The click OK to close out of here. You may need to do the same steps under Playback Devices properties as well.

      Next, launch Audition and select Properties > Audio Hardware. Set the Sample Rate option here to match what you selected in the Windows audio properties. Now, you should no longer run into sample rate mismatch warnings (unless Windows or another application change this value in Windows audio properties.)

      If you continue to have troubles, I recommend visiting the Adobe Audition User Forums at http://forums.adobe.com/community/audition where we can continue troubleshooting.