On IE, Captivate 4, Action script 2 courses use FS Command as transfer mechanism and Actionscript 3 courses use External Interface based mechanism. Captivate 5 courses only support Actionscript 3 and use External Interface mechanism to transfer reporting data. For Actionscript 2 based courses FSCommand is best transfer mechanism and External Interface mechanism is the best for Actionscript 3 based courses.
So, moving from Local connection based data communication mechanism to External Interface based mechanism on Mozilla based browsers solves the inconsistent data reporting problem. There is simple one line change in SCORM html template which will make Captivate SCORM courses to use External Interface mechanism on Mozilla based browsers.
This issue will be fixed in the upcoming version of Captivate.
Please follow the steps described below. Same for both Captivate 4 and Captivate 5.
• Please go to $CaptivateInstallFolder/Templates/Publish/SCORM/1_2
• You will find Default.htm and Custom.htm
• Please go to line 31, “g_intAPIType = 1;” and change it to “g_intAPIType = 0;”
• Follow the same steps for the Default.htm and Custom.htm in folder $CaptivateInstallFolder/Templates/Publish/SCORM/2004
Modified SCORM1.2 template is also shared on Acrobat.com Default.zip