As we shared in late October, Adobe Captivate 7 is not yet compatible with the OS X Mavericks update to the Mac operating system. We are actively testing an update for Captivate 7 that will fix compatibility issues with the new Mavericks Operating System. The update for Captivate 7 is expected to be available using the Adobe Update Manager during the third week of November.
If you have not updated to OS X (v. 10.9) for Mac and need to continue to use Captivate (any version) we recommend that you delay the update to the operating system during the next few weeks. If you have already updated to OS X (v. 10.9) and want to roll back to continue to use Captivate during the interim, here is a link to an Apple article on rolling back from Mavericks to an earlier version of the operating system. http://support.apple.com/kb/PH14176
We are also aware that many customers are using older versions of Adobe Captivate. Our engineering team is actively investigating a resolution for the compatibility issue with Captivate 6.1, and we expect to have an announcement about compatibility for Captivate 6.1 with OS X (v. 10.9) soon.
We recognize that this delay causes a significant inconvenience to many customers. We also understand that not every use case and situation is covered in this brief article. If you expect this change to impact you in other ways, please don’t hesitate to contact us at captivateHelp (at) adobe (dot) com.
We deeply appreciate the responsibility and opportunity to facilitate your development of educational and training materials and we are committed to deliver reliable and high quality authoring tools for both Windows and Macintosh. We understand that this delay may be frustrating and problematic for you, and we apologize for the delay in delivery of this update.