August 19, 2015

The all-new Adobe Captivate 9: From storyboarding to storytelling

We are super-thrilled to announce the launch of all-new Adobe Captivate 9. It is power-packed with tons of new features, functionalities, enhancements, and thousands of goodies to surprise you!

Take a sneak peek at what’s in store for you:

It’s truly one tool, with infinite possibilities. And now with the addition of Adobe Captivate Draft, a brand new storyboarding iPad app, your eLearning course creation process is going to be absolutely seamless.

Adobe Captivate DraftThis storyboarding tool came to life, as we realized how difficult it is to start storyboarding in a different tool, and later build the course using an eLearning authoring tool, from scratch. It’s not the best use of time, resources, and effort with our ever-busy schedules. So, here comes, Adobe Captivate Draft, to help you storyboard your eLearning course with realistic eLearning objects, question slides, and branching abilities. It will also help you share the storyboard with your colleagues and customers for review, with a single-click option. You can send and receive review comments and doodles in real-time, making the review process quick. You can then implement the review comments to finalize the storyboard and then open it in Adobe Captivate 9, to convert it to a full-fledged eLearning course. Easy, isn’t it?

Geek StreetAnd the excitement doesn’t stop here. We’ve added a ton of beautiful enhancements in Captivate to ease your workflow for building interactions, questions, and animations. One of the example feature is the ability to convert any object in Captivate to a multi-state object. These objects will help you eliminate the use of advanced actions for building a lot of simple interactions and unclutter your project timeline.

I’ve been playing around with this feature since the last few weeks and absolutely love it. Here are a few videos, where I’ve experimented with using multi-state objects with drag and drop interactions, question slides, interactions, videos, and effects. Check them out!



Responsive eLearningWe’ve also made some cool new enhancements to the responsive projects to make it more powerful for you. You can now have up to five breakpoints for your responsive projects, import SVGs and roundtrip with Adobe Illustrator CC for quick edits. You can also restrict learners from accessing courses in landscape mode, if you wish to; and disable gesture navigation for interactive or branched slides. You will also be able to apply motion path effects to your responsive courses. These motion paths are responsive too and flow well across breakpoints. And for your geo-location enabled courses, you can trigger a project level geo-location action and emulate locations during preview to effectively test your geo-location projects. Watch the detailed tutorials here.

You might also want to check out these new features in Adobe Captivate 9:

  • eLearningDirectly publish your Adobe Captivate 9 courses to the brand new Adobe Captivate Prime.
  • Record your iOS device screen as a full resolution HD video using the Device Capture feature. (For Mac only)
  • Add knowledge check questions to your Captivate courses, which will not interfere with your quiz score and LMS reporting.
  • Directly preview your content on SCORM Cloud to assess LMS compatibility without the hassle of uploading the content to your LMS for testing.
  • Experience the revamped effects workflow with easy mechanism to apply and preview effects.
  • And many smaller additions and enhancements.

And you guessed it right! I’ve saved the goodies for the end 🙂

Asset StoreWith Adobe Captivate 9, you get free access to a library of 25,000+ eLearning assets, which include games, interactions, layouts, scenarios, people cutouts, and much more, to dress up your courses. The library of assets is developed exclusively for Adobe Captivate 9 users, and the library will be updated regularly so that your content always dazzles. Have fun!


To sum up, here’s the list of new features and enhancements in Adobe Captivate 9:

  • Adobe Captivate Draft
  • Enhancements to Responsive
  • Multi-state objects
  • Effects and motion paths
  • Asset store
  • In-product LMS preview
  • iOS device capture
  • Knowledge check questions
  • SVG support
  • Publish to Adobe Captivate Prime
  • Quiz review buttons
  • Geo-location enhancements
  • Delay next action
  • Actions in Properties Inspector – Continue action optional

Watch these tutorials to learn more about these new features.

So, what’s your favorite Adobe Captivate 9 feature? Leave a comment here to let us know! 🙂

Posted by poojajaisingh1:38 PM
  • Michael Stephens

    1) SVG import. I design most of my graphics in Illustrator and then convert them to .png, so this is going to be great.

    2) Delay next actions. This is a HUGE improvement that’s going to allow for some needed freedom.

    • Dr. Pooja Jaisingh

      Great picks, Michael 🙂

  • Troy Broas

    Excited to see all the new features!

    • Dr. Pooja Jaisingh

      I’m glad 🙂

  • Alan Chain

    Cannot access tutorials… but what I’ve seen looks really nice!

    • Alan, are you able to get to the tutorials now? There’s a link at the top right of each blog page. You can also always go to for the latest. And of course, tutorials and sample projects are included in Adobe Captivate – just click the little TV on the top right corner of the launcher page.

  • James Aaron Anteola

    Watching all the video tutorials now. thanks!

    Where can we find the full change log, release notes, bug fixes and known issues for Captivate 9?

    I need to report to my team about the changes before we start the upgrade.


    • Dr. Pooja Jaisingh
      • Krista Neher

        The known issues log isn’t complete – we’ve reported an issue with conditional scripts being re-written that isn’t on the list. After waiting weeks and wasting countless hours with Adobe customer service they told us it was a bug with no estimated time fix.

        I would avoid this software as it has created multiple problems for us and we haven’t had great responsiveness from Adobe on this.

        The new features are not worth the amount of rework you’ll have to do if you encounter the same issues we did.

        • Dr. Pooja Jaisingh

          Please refer to this article for the hotfix to resolve this issue:

          • nCohen

            With all due respect the article doesn’t address Krista’s concerns. Standard actions are also effected. Messages about action names that already exist are in fact the name of the one being created. You get stuck not being able to create a simple click box toggle function. Any solutions as to how to fix thest challenges?

          • Sankaram

            Cp9 Hotfix addresses this issue as well.

  • What kind of Experience API (xAPI) statements can I generate?

    • Brian,

      There is no dynamic xAPI statement generator yet. But, we’d really love to chat with you about what specifically you are hoping for. Could you send a quick note to captivateHelp (at) adobe (dot) com? Just mention this post and we can chat about it more in depth.

      • Paul Vineyard

        I am designing a massive, international eLearning program for the Healthcare industry, which needs to rely on Experience (Tin Can) API.

        would really like to more about the changes.

    • Jonathan Hsu

      I was wondering the same thing, Allen can i do the same and start up an email dialogue?

  • Vivek Garg

    Keen to know more on multi device learning output

    • Hello Vivek,

      You can publish out using up to 5 breakpoints – and we scale dynamically to handle everything in between. Both Pooja and I have done many mobile learning / responsive workshops already – that you can check out on demand, but there will also be many more with Captivate 9. Basically we’ve now added more breakpoints so that you can easily do both vertical and horizontal variations for both mobile phones and tablets, as well as your desktop/laptop. We also added responsive animation – which is just really cool. You’ll find the link to eSeminars at the top right of every blog page.

  • Jose

    Are Cp9 files backwards compatible? In other words could Cp8 open a Cp9 CPTX file? I ask because I use Cp8 at work and am considering getting Cp9 for use at home.

    • Dr. Pooja Jaisingh

      No Jose, Captivate 9 is not backward compatible.

      • NeilHoskins

        Is it forwards-compatible? Can I open an existing Cp8 project using Cp9? With no issues?

        • Brent Raper

          Dr. Jaisingh, I’m interested in this question also. What happens if you try to open a Cp8 project with Cp9? Is there a conversion process or will I need to keep Cp8 to edit my old projects?

          • Dr. Pooja Jaisingh

            Yes Brent, you can open and save your existing Captivate 8 project to Captivate 9. But once saved as a Captivate 9 project, you will not be able to access it on version 8. So to be on a safer side, you can make a copy of your project and then upgrade.

          • Claims Learning and Developmen

            How about Captivate 5 .cptx files? I know that Captivate 8 was able to open those… thanks again!

          • Chad Cardwell

            @poojajaisingh:disqus, I have the same question as @claimslearninganddevelopmen:disqus. Will Captivate 9 open/convert Captivate 5 projects? I realize not many are still working with Cp 5 project files, but we have several that we need to update.

        • Chad Cardwell

          @poojajaisingh:disqus, I have the same question as @claimslearninganddevelopmen:disqus. Will Captivate 9 open/convert Captivate 5 projects? I realize not many are still working with Cp 5 project files, but we have several that we need to update.

    • Krista Neher

      You can’t convert backwards and we’ve had multiple bugs causing hours of rework. Most importantly Captivate 9 rewrote scripts.

      We were told by Captivate support that 8 files would upgrade to 9 with no problems. This is not the case.

      Some of these are still not on the “known issues” log (who knows how many other issues aren’t listed there?).

  • Paul Wakelam

    What are the limitations in terms of publishing to html5 compared to flash in captivate 9

    • Hi Paul,

      Very few. Basically you cannot publish embedded flash objects. So while Captivate publishes it’s content out directly as HTML5, if you happened to add an embedded object to a Captivate project that was a Flash (swf) you would only get a placeholder image of the embedded Flash object when publishing to HTML5. The only other limitation is that rollovers aren’t supported on HTML5 touch devices.

      • Paul Wakelam

        Hi Allan,
        we are creating widgets with both html5 and flash variants in captivate 8 Will this continue to work in captivate 9 and can you provide some code examples?
        For Html5 code do you recommend using Adobe edge or flash professional ?

      • NeilHoskins

        Does html output work with Firefox?

  • Игорь Гришин

    Captivate 9 crashes after the start, this happened after the payment of license 🙁

    • Игорь, Sorry to hear you’re having trouble with your installation. Please reach out directly to captivateHelp (at) adobe (dot) com – They can lend a hand, even look over your virtual shoulder to diagnose the problem and help you get it installed successfully.

  • Sitaram

    SVG support: That’s very good Captivate9 now supports svg, but whe publishing, the image is rendered as png. png’s are not scalable.

    • Sitaram, the png published is for thumbnails. Check your about info to see the svg is there – or scale the content in browser. Also note that if you do some conversion operation on the svg inside Captivate, that could force it to png. As long as you leave the object as svg while working in Captivate, the web display output will remain svg. Try it and let me know.

      • Sitaram

        Allen, Thanks for replying.
        If you look at the dr folder, you’ll see the svg image has been saved as png’s. Removing that from the folder, browser doesn’t display any image. I just loaded a svg image without any modifications. Any help is truely apppreciated. We are in the process of evaluating captivate9.

        • Hi Sitaram,
          Can you write us at CaptivateHelp (at) adobe (dot) com? We’ll match you up with an engineer who can help with your evaluation.

          • Matt

            Was this ever resolved? I am having the same issue. Captivate is publishing all svgs and even text captions as pngs. Please help.

      • Sitaram

        Thanks Allan, what you mentioned is corrected. Can you answer my other couple of questions.

  • Joe Chmelik

    Does 9 still do software simulations?

    • Dr. Pooja Jaisingh

      Yes, Joe.

  • Sitaram

    The following issues are not yet resolved in Captivate 9:
    1. Text captions are still rendered as images (PNG’s) in non responsive projects.
    2. Drag and Drop undo button still only go back one action level.
    3. Drag and Drop reset animation still removes text during reset.

  • Kim H

    It looks like there is no option to start a new project from a template on the home page like there was in previous versions. So is the only way to do this from the File menu now? And does that mean the template option is going away in future releases?

    • Yes, you’ll need to use the menu. No, template option is not going anywhere. We just had a hunch more people would use the Draft option.

  • NeilHoskins

    mmmm…. not sure that a war memorial was a particularly tasteful choice of venue for the advert.

    • Thanks for the feedback Neil. For those wondering, we filmed the outdoor scenes of the Captivate 9 marquis video on the base of the Eternal Light Flagstaff in Madison Square Park in New York City. While perhaps best known for it’s use on Veteran’s day, the sculpture is a very popular lunch and visiting spot where small crowds gather daily to chat and spend time in the very beautiful park. Interestingly we had originally thought we’d use a park bench – but found the views of the Flagstaff base against the bustling streets of New York very compelling to tell the story of getting out of the office to do a bit of work. Those interested can learn more about the monument here.

  • matt

    Hello. Does Captivate 9 allow you to publish HTML5 projects that include rollover slidelets?

    • Lee Webber

      Not what I can see as a slidelet (and roll over images/caption) are .swf flash based.

  • Bruce Younger

    Does CP9 import PPT’s dynamically or are they still static slides?

    • They maintain animation, transitions and triggers – as well as sounds. The full (or what we call High Fidelity) animation set can only be imported on Windows.

  • Karim

    Is there a way to randomize objects on load? For example, changing objects position on a drag and drop (or randomizing multiple choice options every time a page is loaded) I believe this feature was something that was available in 7….taken away in 8…I hope this is something that is added! Also, is there a free upgrade as I bought 8 not too long ago!

  • Just seen a comparison PDF between features of version 9 and 7 … a lot of differences; I wonder how different we will find it coming from 5.5!

  • Tom Hathaway

    I love the new asset function. However, when I try to log in with may Adobe ID, I receive the message, ‘the password entered does not match the email account….” How can I access the assets?

    • Tom Hathaway

      Solved my own problem. I had to create an account with eLearning brothers instead of trying to sign in with my Adobe ID.

  • Stephen

    Hi Guys, Really love the new features in Captivate 9. Just having some issues with embedding a Vimeo video using a web object and preview it in browser (Chrome). Seems to work fine when viewing it in Firefox. ?

  • Ark Royal

    We just purchased Captivate 9 for client work and we can’t see how to get to Captivate Draft. Platform is Windows 10 and we have the full Captivate 9 product.

    • Lee Webber

      Draft is an iOS App for the iPad as I understand it…you then need a Creative Cloud account to bring it into CP9

  • Krista Neher

    DON’T UPGRADE TO CAPTIVATE 9!!! There are tons of bugs including scripts being re-written.

    After waiting 2 weeks to hear back from Adobe on an issue we’ve had with scripts being changed in Captivate 9 we were told it is a bug and there is no estimated time-frame for a fix. This is a big deal since it can basically screw up all of your scripts.

    We had to go back to Captivate 8 but unfortunately the projects we converted to 9 and worked on are now stuck in 9 (it isn’t backwards compatible). Since there is no timeframe for the fix we have to spend hours manually rewriting our scripts – for software that we pay a lot of $$ for.

    I can’t begin to describe the amount of time and energy we’ve wasted with Captivate 9 – the new features sound great and Adobe will assure you that Captivate 8 programs work in 9. They don’t!!!! And the reps don’t tell you about the issues.

    Avoid Captivate 9 at all costs!!

    Their account rep who reached out to “help” has not responded to me in 2 weeks despite multiple emails!!! She wasted even more of my time since I talked to her on the phone and emailed her about the issue, only to be ignored. They clearly don’t care about the problems with the software they sell you.

    • Dr. Pooja Jaisingh

      Hi Krista,

      Please accept our sincere apologies for the inconvenience caused to you and thanks for helping us identify this issue. The good news is that we now have a hotfix available for it. Please check out this article to apply the hotfix:

      Feel free to reach out if you have any further questions.

  • Christine Wilson

    Why is it this doesn’t come with the Cloud?

  • Christine Wilson

    Why isn’t Captivate included as part of the Creative Cloud?

  • Neil

    Can you enable gesture support for touch screens in nonresponsive projects?

    • Dr. Pooja Jaisingh

      Yes Neil, you can also enable gestures for non-responsive HTML5 projects.

      • Neil

        Thank you!

  • Josey

    Is it possible to have videos for a question content and /or answer choice when creating quizzes?

  • josey

    If I use adobe captivate 9 to create a quiz can I use a video as part of a question and/or answer content?

  • Sandy Boul

    Allen – Krista Neher comments are understandable, given her circumstances. We, however, have yet to create much in Captivate and are moving from 8 to 9. Are most of the problems related to conversion rather than creation? Just checking before I load 9. Thanks. – your stalker, Sandy ^_^

  • sachin

    Is it possible in Captivate 9 to drag the object (shown as circle in the below screen shot) from one point to other with the help of finger tip?

  • Stephen

    Have you improved the video sync to PPT function? Last time I tried, Captivate could not handle time code and the slide bar was too cumbersome for large PPT files.


    I have access to all adobe apps via my creative cloud account, why isn’t Captivate included in the suite? Also, with the roll out Captivate 9, is there a need to pursue an ACE Captivate 8 certification?

  • Deanna Geiger

    I need help. Does anyone know how to get the “breakpoints” bar to stay at the top of their workspace? Some of my projects its there while others its nowhere to be found. May not be called breakpoints bar so I have circled it in the picture below. Thank you.

    • Dr. Pooja Jaisingh

      Hi Deanna,

      The breakpoints bar will appear only in the responsive projects. In the non-responsive (fixed layout) projects, you will not see a breakpoints bar.

  • Will Merrick

    Hi, where might I view a sample of a complete Captivate 9 elearning module?

  • Lee Webber

    Just been evaluating CP9, some great improvements and features! A little disappointed that some features still remain from older versions:

    – still no full screen option for videos
    – Cannot CC a video unless it is embedded in the slide itself
    – Cannot CC audio file unless embedded in the slide itself

    Maybe these will be addressed in CP10?

  • Don

    Can I do the following?

    Ask a series of Multiple Choice Questions each with 5 possible response items
    Each response item branches to its own unique set of feedback screens
    Each feedback screen can link to a sequence of different set of follow-up screens
    Any follow-up screen can link back to the next Multiple Choice Question in the originating series



  • Daniela

    I have a problem with the “return to quiz”, I have my quizes scatter all over my course the problem that when a slide is set up to “return to quiz” the slide jumps directly to quiz even before the user take the quiz, it jumps my slides. This should only happen once the user takes the quiz and fails not before I need help please

  • Joanne Suxin

    How i want to make the text paragraph in a slide appear one by one by just clicking a next button?

  • Ted Hildebrandt

    Is Captivate able to work with 360 video and VR or AR?

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