Posts tagged "McAfee"

September 25, 2012

McAfee Virus Alert on Adobe Presenter 8

Since last few days, Adobe Presenter 8 users are getting a McAfee ‘Generic Downloader Trojan’ virus alert for one of the Presenter installer files.

We reached out to McAfee regarding this issue and they have agreed that this is a false positive. McAfee will be excluding this virus alert for Presenter 8 installer file in their next update which is expected in a day or two.

Meanwhile, if you would like to use Adobe Presenter 8 uninterruptedly, please disable the McAfee virus scan before using Adobe Presenter 8.

If you have any further questions regarding this issue. Please leave a comment here and we’ll get back to you.

Update: This issue has been resolved by McAfee. If you were affected by this issue in the last few days, ensure that you have the latest version of McAfee and then uninstall and reinstall Adobe Presenter.

Posted by poojajaisingh7:30 PM Permalink
  • Loading
  • Categories

  • Archives

  • Authors

  • Recent Comments

    • Sage: I find it a bit unusual why Adobe feels to lock us into an ecosystem even after we have paid for this pricey...
    • Richard Broom: An news yet on whether we will be able to export to .exe .dmg from Captivate 8? Would really love to...
    • Tamish: Hi Christina, Responsive projects uses web safe fonts to make sure that the it works on multiple devices...
    • Karen: This is very helpful for the Retake Quiz function, but I’m still trying to understand how to exclude my...
    • Christina Ruiz: Recently purchased 8, had 6. Why is it that my font does not publish in Responsive? It defaults to...
  • Captivate & eLearning Videos

    Subscribe to Adobe eLearning on YouTube.

    Check out the latest eLearning Videos on AdobeTV

Recently Approved