The scenario-based course on Customer Interactions is ready! Take a look…
Now that you’ve seen the course, let’s talk about how I got here from the storyboarding phase.
Graphics: My first step Continue reading…
Last week, in a conversation with a Captivate Customer Care Team Manager, I learned that she had some training requirement for the new joinees in the team. We were generally discussing how to train the new employees quickly and effectively. The task was to train them, in a manner that they are well equipped to resolve the customer issues and delight the customers with efficient service. It’s a very important job and they have to do it right each time they pick up the phone and talk to the customer.
After a long discussion, we reached to a conclusion that providing them a simulated learning experience would make sense. So the first idea Continue reading…
I just finished reading this amazing book today and I’m glad I did!
I love the way Dr. Jimenez narrates the book in the form of a story which is full of events, observations and experiences. It’s like he is teaching how to create scenario-based learning courses in a scenario-based book! 
Everything he talks about in the book has a small little story associated with it. I also like the cool titles he uses for the chapters, which go as Bucket List, Awake at Night, True Chatter, etc. At the end of each chapter, the author directs you to view a course and answer a few questions which allow the readers to think and respond. The language he uses is casual and conversational and at no point you feel that you are reading a ‘boring’ book Continue reading…
Topic: Creating Scenario-based Courses with Adobe Presenter
Description: Join Dr. Pooja Jaisingh and Vish to learn how to rapidly create scenarios using branched navigation in Microsoft PowerPoint and publish using Adobe Presenter. In this training session, they will also share some tips and tricks of designing user interface and graphics for scenario-based courses.
Recording Link: http://adobe.ly/ruuPo4
The other day I was going through some eLearning blog posts and stumbled onto a not so old blog post by Cammy Bean. It was about Learning Objectives and her objections to it!
It made me nostalgic and took me back to my college days when I was studying B.Ed. Our Profs explained us the taxonomies, components, and levels of objectives during that course. They also provided us with enough and more opportunities to practice writing instructional objectives. After all the concepts were taught, we were ready to create the Lesson Plans.
As expected, we had to write the learning objectives first and then flesh out the lesson plan with learning interactions and activities based on those objectives. So, here’s my little secret around it: Continue reading…
Attend a free eSeminar to learn how to create engaging eLearning content with Adobe Captivate 5.
Subscribe to RSS feeds
