April 16, 2012
In Part 1 of this blog series, I shared my experience about the content acquisition and analysis phase for creating a scenario-based course. In Part 2, I shared how I created a storyline and identified the critical steps in it and further started storyboarding and shared the introduction screen with you. When storyboarding for this course, the single most important thing for me was to keep it conversational and follow the actual lingo that the customer care representatives are supposed to follow.
The introduction screen helped us understand that Lisa was a new joinee in the team and she was about to take her first call. In the next screen, we need to show how she starts the call and what the customer issue was. I got this information by listening to the recorded calls and SME interviews.
Here goes Continue reading…
October 7, 2011
“I can’t imagine creating an eLearning course without first drafting a storyboard!”
Storyboards help me define the flow of the course, scenarios, interactions, technical and graphic details, all in a single document which I can share with the stakeholders for review and sign-off. This exercise makes me feel confident to carry on with the development of the course and invest time and effort in creating the course assets. It also gives me an assurance that I have a buy-in from the stakeholders regarding the content and flow of the course.
But, now-a-days, we are observing a shift where the eLearning designers prefer to create a rapid prototype instead of a storyboard and build their courses from there, in small incremental steps.
Hmmmm… Interesting! So is it time to say good bye to storyboards Continue reading…
May 4, 2011
Adobe Captivate 5 makes it really easy to add assessment to your courses. All you need to do is set your quiz preferences and then add as many questions as you want in one go and the question slides are instantly added to your Captivate project.
Post that Continue reading…