Posts in Category "Coverage"

New Adobe Community Experts – Class of 2009

Adobe periodically rewards active members in the user community through the Adobe Community Expert program, which is meant to encourage peer-to-peer communication about our products.
As an “ACE”, you can receive several benefits, including:
- Software
- Adobe Breeze Presentation account for community use
- Technical Presentations
- Pre-launch product information
- Free certification
- Bio on the adobe.com website
- Participation in special Adobe programs
- Access to Adobe via list serves

Recently, some of the most prominent and active Community Help moderators have been welcomed to the ACE program as part of the “class of 2009″. So here are the folks who voluntarily support Community Help through continuous engagement with the community:

- Gerhard Koren, all Adobe products
- Sven Brencher, all Adobe products
- Lori Kassuba, Acrobat
- Lutz Albrecht, After Effects
- Alexandre Czetwertynski, After Effects
- Rick Gerard, After Effects
- Herve Girolet, Web Development
- David Hogue, Fireworks
- Matt Stow, Fireworks
- Sean McCormack, Lightroom
- Gene McCullagh, Lightroom
- Gerald Singelmann, InDesign
- Geoff Walker, Lightroom
- Chris Tarantino, Photoshop
- Michael Mayerle, Photoshop
- Yves Chatain, Photoshop

Kudos to all of them! And a big “thank you” to our Adobe community!

Adobe Community Help: the Movie

Recently, our friends at Adobe TV have released a movie clip which gives a better overview of what Community Help is, and how you can use it to get the most out of it.

Enjoy!

Today’s top stories …

It’s been a little over a week since we announced and I’m excited to see our lil’ ol’ webservice picking up some coverage in the news. Here’s a few excerpts and highlights.

First, there are our friends over at Google…
“Adobe is using Google Site Search as part of Creative Suite 4′s Community Help to connect suite customers to Help content on and off Adobe.com.”

And our very own John Nack doing a guest spot on the official Google Blog:
“We’ve plugged the whole community brain trust right into the Suite and used the power of Google Site Search to do it. Creative Suite 4 customers can find fast, relevant information from our online communities, without ever having to leave their desktop work environments, making design faster and more fun.”

Continue reading…