Archive for March, 2013

Latest Adobe Connect 9 Meeting Add-ins

We have just published a new knowledge base article  regarding the latest Adobe Connect 9 Meeting Add-ins for Windows and Mac.

Please view the article here:

http://helpx.adobe.com/adobe-connect/kb/latest-connect-9-meeting-add-ins.html

Adobe Connect 9 | Pause and Resume Recordings

With the launch of Adobe Connect 9, we have introduced some great new features in Adobe Connect Recordings like pause and resume recordings, which is expected to make them more customizable and exciting for everyone.

Here’s a short demo for some of these new features in Connect 9 :

http://my.adobeconnect.com/p7g052544vl/

http://www.youtube.com/watch?v=LpA6kpEO68M&feature=plcp

 

Adobe Connect 9 | Creating and Modifying Event Templates with CQ

With the launch of Adobe Connect 9, we have brought forward integration of Events module with the CQ server, which can help us customize our Events Registration page in our own way and provide users with a range of different options as per their requirements.

Here’s a short video we have created to demonstrate how we can modify and create Event Management templates with Adobe Connect 9  :

http://youtu.be/fmvCfATH7F0

http://my.adobeconnect.com/p3rfjtuu4g3/

Presenter 8 Office 2013 Support

Adobe Presenter 8 is supported on 32 bit Office 2013 now.  Adobe is working on supporting the Office 2013 64 bit as well in some time.

http://helpx.adobe.com/presenter/release-note/presenter-81-release-notes.html

More updates to follow !!

Google Chrome browser’s incompatibility with the Adobe Connect Add-in (Windows and Mac)

We have published a technote regarding the Google Chrome browser’s incompatibility with the Adobe Connect Add-in (Windows and Mac).

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/google-chrome-browser-incompatibility-version.html

Adobe Connect 9.0.3 Mac Addin

We have published a technote regarding the Adobe Connect 9.0.3 Mac Meeting Add-in.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/connect-903-mac-addin.html

Adobe Connect 9.0.3 Release Notes

We have published a technote regarding the Release Notes for the upcoming 9.0.3 Adobe Connect release.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/release-note/connect-903-release-notes.html

Adobe Connect 9 Windows Add-in support for the Chrome browser.

We have just published a technote regarding Adobe Connect 9 Windows Add-in support for the Chrome browser.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/connect-9-add-in-windows-chrome.html

Learners can’t view training correctly if a recording has been added as a training content.

STEPS TO REPRODUCE:

  1. Create a meeting recording that has at least one presentation shared in it in a share pod
  2. Now move that recording anywhere in the content folder
  3. Now create a training curriculum
  4. Add an item to that curriculum and select that created recording as a content for that.
  5. Enroll the learners group for that curriculum, so that it can be viewed by all learners.
  6. Login with a learner’s username/password and try to open the content in the curriculum.

RESULT:

When trying to view the training content, while being logged in with a learner’s account, the share pod in the recording stay stuck at loading and doesn’t render the actual presentation. It works fine when logged in as an administrator.

REASON:

When recordings are moved to a content folder

  • the recordings are, by default, set to inherit their permissions from the parent (content folder they were moved to)
  • the parent folder is protected (either explicitly, or because it inherits permissions from its parent, and so on).

 

WORAROUND:

The easiest way around is:

  • a) Under the “Shared Content” folder, create a new “Shared Recordings” folder
  • b) Set the permissions of this folder to “Allow Public Viewing”

Adobe Connect 9 – Known Issues to avoid when running large Seminars over 600 users

We have just published a technote regarding known issues to avoid in Adobe Connect 9 when running large Seminars over 600 users.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/issues-avoid-running-large-seminars.html