Adobe Connect Support Blog

October 2016

October 31, 2016 / General / Meeting / Seminars

Error Message in IE-11 when Joining a Connect Meeting

Adding the Connect domain to the trusted sites list in IE11 resolves the issue as does switching to a different browser.

Content Fails to Upload to Connect with Error Message: Illegal Content

When attempting to upload a *.zip file, if the upload fails with the error message “illegal content” the *.zip may have a file within it that is restricted.

Network Distance and Adobe Connect Meeting Latency

Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.