Adobe Connect Support Blog

May 31, 2018 /General /Seminars /

Administrator cannot enter the Seminar as a Host

Issue: Administrator join into the Adobe Connect Seminar Room as a participant.

Environment:

  • Adobe Connect Hosted
  • Adobe Connect 9 or later
  • Adobe Connect webinars

Behavior:

Most of the users who purchase Adobe Connect webinars through official website, will become the Administrator of the account by default.

Solution:

To fix this issue, follow steps mentioned below to join into webinar as a host:

  1. Login to Adobe connect account as an Administrator.
  2. Go to Administration> Users and Groups>Select Webinar 100 Manager> Click Information.
  3. View Group Members> Select the name of the person and move it to Webinar 100 Manager group.
  4. Now go to Seminars and create a new seminar.

Additional Information:

  • A seminar has to be created under the My seminar folder of the Webinar 100 Manager group member.
General, Seminars