Problem :
We have identified an issue with Osprey Capture Cards version 260e being unable to publish video stream in a video pod in an Adobe Connect meeting.
Users might encounter blank stream being published when using this card with the latest flash plugin FP11.5 or if having this used with High Video Resolution(640*480) from the Adobe Connect add-in.
Environment :
Adobe Connect 9 Hosted/Licensed Video Pod
Reason :
This has been identified as a bug by our Flash team and we are working with Microsoft to get a resolution for this.
Solution : ** We have released a solution to fix this problem now **
- Please go ahead and uninstall the current version of the Connect addin from your computer.
- Download and install the latest version from here which contains a fix for the issue :
http://www.adobe.com/support/connect/downloads-updates.html#meeting-add-ins
Comments
Flash Player forever.Thanks Adobe.
Thanks for sharing an update on this. Some folks are facing this issue and will be glad to hear this news
Hi Ashish, Thanks ! We have been able to come up with a fix now. Check the Solution part of the blog to download a fix for the problem.
Thanks,
Sushma
Right !
Several issues have been reported with External cameras which are connected through a Firewire wire port to the computer.
If you will try to open the meeting in Addins, You might see the Video Pod showing:
*Blank Screen
*Inverted Image
*Might not work on Standard Resolution(Image hangs up)
WORKAROUND* – Use Google Chrome
It opens the meeting without the Addins which are not compatible with the external camera drivers, although it won’t allow you to use the screen share feature but still you can use the camera.
This is being worked upon by the Engineering Team of Adobe Connect and i am sure they will come up with a resolution ASAP .