Adobe Connect 9, Users get HTTP 500 and 505 Internal error while trying to register for an event.

Problem:

Some user might receive HTTP 500 or 505 Internal error when they try to register for an event that has been setup with “Register Without Password” option enabled.

 

Reason:

This happens when a user who is trying to register already as an account in the system with an expired password.

 

Workaround:

Have the user reset his/her password and then try to register.

2 Responses to Adobe Connect 9, Users get HTTP 500 and 505 Internal error while trying to register for an event.

  1. Hi just tried to install this system on my nexus and have been unsuccessful. Please assist.

    Monica

    • Rahul Saxena Rahul Saxena says:

      Which system are you referring to? Are you talking about Connect mobile app or something else?