Adobe Connect Support Blog

April 8, 2013 /Events /

Adobe Connect 9, Users get HTTP 500 and 505 Internal error while trying to register for an event.

Problem:

Some user might receive HTTP 500 or 505 Internal error when they try to register for an event that has been setup with “Register Without Password” option enabled.

 

Reason:

This happens when a user who is trying to register already as an account in the system with an expired password.

 

Workaround:

Have the user reset his/her password and then try to register.

Events

Join the discussion

  • By Monica Mercieca - 7:47 AM on June 13, 2013  

    Hi just tried to install this system on my nexus and have been unsuccessful. Please assist.

    Monica

    • By Rahul Saxena - 5:00 AM on June 21, 2013  

      Which system are you referring to? Are you talking about Connect mobile app or something else?