Author Archive: medha

While making flv in Adobe Connect getting error Not authorized

Problem: While making recording offline, an error message “Not authorized” is seen in spite of the user being part of the meeting host and administrator Groups.

Reason: Chances are user is not the host for that particular meeting, so we need to add the user as a host in that meeting using “Edit participant” Tab.

Environment: Hosted/Licensed

1) Click on the name of the meeting room, for which we are not able to make recording offline.

 

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2) Go to Edit participants

3) Select the impacted users name

4) Click on “Add”.

 

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Impacted users name will appear in the list of Current participants,

5) select the name

6) click on set user role

7) select “Host”

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