Author Archive: Rahul Chadha

How to use – Adobe Connect captioning -Closed Caption Pod

With the Adobe Connect Closed Caption Pods extension from Adobe ensures that participants who are deaf or hard of hearing may fully participate in online meetings and events.

The extension is available free of charge to Adobe Connect customers.

Meeting organizers hire professional captioning services from providers such as the Media Access Group at WGBH, Caption Colorado, and Caption First. Professional stenographers attend the Adobe Connect meeting or teleconference to listen to the audio and transcribe the information using specialized stenographer’s keyboards. This information is transmitted to a captioning server

The captions are transmitted to the Adobe Connect Meeting and viewed by the end users. Meeting participants have the ability to customize the caption font size and color settings to enhance readability. Participants can even skip back to re-read previous captions and then fast forward to the current captions. Participants may individually choose to display or not to display captions on their individual screen. Participants can optionally save the captions as a transcript and download them at the conclusion of a meeting.

1. Loading the Closed Caption Pod into your meeting

Meeting Hosts or Presenters can upload and share the ClosedCaptionPod.swf file from the Share pod to start the Closed Caption extension. Simply select Share Document

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Next, choose Browse My Computer2

And finally select the AC9_ClosedCaptioning_v.3.3 file to load.

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At any point in time, the Host or Presenter can stop sharing this extension by clicking the “Stop Sharing” button in the toolbar of the Share pod, however if you close the Pod all connections will be closed and any recorded transcripts will be lost.

2. Establishing and managing connections

1. After the Host launches the Closed Captioning Pod, they can simply click on the “+” tab to create the first connection.

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2. On the New Connection tab, the Host can choose to Configure Connection by selecting a caption provider or “Other” in a dropdown menu. The Host selects the provider and the relevant connection form is revealed. Prior to establishing a connection, the tab will be titled “New Connection” and the circular-slashed red “not-connected” icon will be shown on the tab.

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Providers such as the Media Access Group at WGBH, Caption Colorado, and Caption First require subscription which would allow you to further use the pod once you are subscribed and successfully connected to their network.

 

Cannot use keyword while creating meeting (custom URLs)

When you add a new content, a new meeting, a new course or a new curriculum, a new seminar, or a new event, it is preferred to create a custom URL for the content.

This URL is unique across the entire Acrobat Connect Pro account and helps to identify the content quickly.

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A. Uneditable portion of URL     B. Customizable portion of URL

Custom URL rules:

  • You cannot edit a custom URL after you create it.
  • You cannot use digits (0 – 9) at the beginning of a custom URL.
  • Custom URLs cannot contain any punctuation, spaces, or control codes.
  • If you enter any uppercase letters, they are automatically converted to lowercase letters to conform to URL case sensitivity conventions.
  • You cannot use name for any Adobe product (like cs, cs2, cs6, photoshop, etc…)
  • Do not use any of the following reserved keywords in your custom URL:
account content idle report
acrobat course info sco
adobe cs input search
admin cs2 livecycle seminar
administrator curriculum macromedia send
api data meeting service
app default metadata servlet
archives download monitor soap
breeze event open source
builder fcs output src
close flash photoshop stream
com gateway presenter systems
common go producer training
connect home public user
console hosted publish xml
cs3 cs4 cs5

cs6

NOTE: As new versions of Adobe products will be upgraded, keywords will be assigned automatically to the list. For example: cs5, cs6, etc…

 

How to Host Adobe Connect Meetings?

  • Directly connect to the fastest internet connection available.
  • Shut down any VPN’s and directly connect to the internet. VPN’s slow down your internet connection and thus slow down Adobe Connect.
  • Shut down any e-mail, instant messaging, and any programs NOT being used for the presentation. You do not want participants to see these if you are doing a screen share.
  • Do not screen share Power Point or videos. Always upload content directly into Adobe Connect.
  • Properly prepare presenters and content for the live meeting by requiring a rehearsal with final content.
  • Use the feature of “Block Incoming Participants” while you are creating the room content. This will ensure that only hosts and presenters can access the content until the day of the live meeting. Remove the block 15 minutes prior to start time.
  • Unless the Attendee List Pod is required for the participants to see who is speaking, consider moving it to the Presenter Only area to conserve bandwidth and CPU load. This is highly recommended if you are anticipating over 100 participants.
  • Create a layout that allows participants to enter the Adobe Connect room 15 minutes prior to start time.  We like to call this layout a “lobby” and provide participants with information on audio, marketing information and some music.
  • Muting your audience is always a good way to avoid background noise from participants. If you plan on muting your audience, make sure your presenters have dialed in using a Host code so they are not muted.
  • Add this link to all participant invitations and reminders: If you’ve never used Adobe Connect, ensure your computer and network connections are properly configured to provide you with the best possible experience: http://www.adobe.com/go/meeting_test
  • Meeting Hosts can also set the Preferences of their respective meeting rooms depending upon their requirements as shown below:-
  • On the top-left of the screen, click Meeting > Preferences > Room Bandwidth > Optimize Room Bandwidth > DSL.

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  • On the top-left of the screen, click Meeting > Preferences > Video > Standard quality setting. (Max. resolution is 240p and Max. frame rate is 10 – for this setting)

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  • On the top-left of the screen, click Meeting > Preferences > Screen Share > Standard Quality

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How to send Connect Meeting Invitation

 

  • Adobe Connect sends out Meeting Invitations only to registered users i.e. Users  listed on the account.
  •  When you create a meeting Room you will be given 3 options for access permission as shown in the picture below. By Default option 2 is selected.
  •  If you choose 1st or 2nd option on access permission for creating a meeting room you need to follow the following steps as explained.

 

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  • Click on to “Edit Participants” to set Users Roles – (Host / Presenter / Participant) according to your requirement.
  • A list of Meeting Invites should be created according to your requirement otherwise it will not send the invitations.

 

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  • Click on to “Invitations” Tab which allows you to send invitations. You can select the options of your desired choice. (All Hosts, Presenters and Participants, Hosts Only, Presenters Only, Participants only)
  • An automated message will be sent to the invitees selected.

 

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  • If you select the 3rd option on access permission for creating a meeting room then personal emails have to be used to send out meeting invites. No automated messages will be sent.

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  • Click on to “Invitations” Tab to copy and paste the message body with all meeting details.

 

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How to use Social Network Profile for Events

Using Social Profile for Events (Hosted Accounts)

  • Log in using an Administrator account
  • Click Administration> Users and Groups> Edit Login and Password Policies
  • Enable Event Managers to allow use of Social Profiles.

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