Last week we found out that Caption Colorado changed their IP address and port number for the Closed Captioning pod downloadable from the Connect Exchange Website. Here is the direct link to the Connect version 9 Closed Captioning Pod
The new Caption Colorado information includes:
- New Port: 11100
- New hostname: www.captionedtext.com
- New IP: 18.104.22.168
If you are experiencing any trouble with the Closed Captioning pod while using it in a Connect Meeting with Caption Colorado, please set your host to “captionedtext.com” and to port 11100 in the adobe pod. Note that the new IP, 22.214.171.124, depending on your infrastructure’s network security settings, may need to be white-listed.
For an updated user’s guide referencing the Closed Caption Pod, see this PDF: http://platinum.adobeconnect.com/cc/