Adobe Connect Support Blog

Cannot play connect recording on Mobile devices using Adobe Connect

ISSUE DESCRIPTION: Cannot play connect recording on Mobile devices like iPone, iPad, Android devices using Adobe Connect application.

ENVIRONMENT:

  • Adobe Connect Hosted/ On-premise
  • Adobe Connect Mobile
  • Adobe Connect Application

SOLUTION: We Cannot play connect recording on Mobile devices using Adobe Connect application as design.

REASON FOR THIS BEHAVIOR: We do not have this feature available as of now. This is in our roadmap.

WORKAROUND: Convert the recording to MP4 and upload it to content library so that you can play these MP4 recordings.

Adobe Connect Mobile, Meeting