Adobe Connect Support Blog

March 15, 2019 /Adobe Presenter /

Cannot publish using Adobe Presenter 11 asking to upgrade Flash player post MS office 2016 release

ISSUE DESCRIPTION: Cannot publish using Adobe Presenter 11 post MS office 2016 release. Encounter an error:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ENVIRONMENT:

  • Adobe Presenter 11.1/11.0
  • MS Office 2016

REASON FOR THIS BEHAVIOR: For security reasons new builds of Microsoft Office for Office 365 on Windows block activation of Flash, Silverlight, and Shockwave controls.

SOLUTION: Refer to the link- https://gallery.technet.microsoft.com/scriptcenter/Registry-keys-to-reenable-7cd9f723 ensuring we enable Flash, Silverlight, and Shockwave controls.

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