Adobe Connect Support Blog

Caracas Time Zone Setting Prevents Creation of New Meeting

If a Meeting hosts set the Caracas time zone setting in their Adobe Connect profile in Connect 9.5.7, they will be unable to create new Connect meeting rooms. See the workflow below:

Edit “My Profile” to the Caracas time zone:


Attempt to create a new Meeting room:


The result is the error page: “Not Found”


The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed. This has been logged as a bug and will be fixed in a future release.

Administration, Application, General, Meeting