Adobe Connect Support Blog


Monthly Maintenance Releases

Adobe Connect continues to see growth with more meeting minutes each month.   As usage grows, Adobe endeavors to be even more responsive to customer support requests and reduce issue resolution time. 

Adobe Connect Unified Voice and Cisco Call Manager

Most Unified Voice (UV) integration is between Adobe Media Gateway (AMG/FMG) and an external Session Initiation Protocol (SIP) server…

Connect 9.5 Bandwidth Utilization Estimates Illustrated

Adobe Connect bandwidth utilization will vary based on use case. Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

Publishing PowerPoint Presentations in Connect Meetings

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.

April 21, 2016 / Administration / Telephony / UV

Error creating or editing a UV profile

This article is applicable only to customers using Universal Voice telephony profiles and running into a very specific error in the user interface. If you are not experiencing the exact problem below, you do not need to worry about this article.

Virtual Classrooms and Account Limit Reached Error

This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.