Adobe Connect Support Blog

Administration

Caracas Time Zone Setting Prevents Creation of New Meeting

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.

Why does my Connect Hosted Multitenancy Login Page Allow Accounts

This enhancement limits the possibility of erroneously trying to gain access to the wrong Connect account.

Monthly Maintenance Releases

Adobe Connect continues to see growth with more meeting minutes each month.   As usage grows, Adobe endeavors to be even more responsive to customer support requests and reduce issue resolution time. 

Adobe Connect Unified Voice and Cisco Call Manager

Most Unified Voice (UV) integration is between Adobe Media Gateway (AMG/FMG) and an external Session Initiation Protocol (SIP) server…

Connect 9.5 Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

Publishing PowerPoint Presentations in Connect Meetings

There are different techniques that a Connect content author or Connect Meeting Host may employ to publish PowerPoint content in Adobe Connect Meetings. This article discusses them and how they differ and how to choose the correct option and avoid common pitfalls.