Adobe Connect Support Blog

Application

Generating Server-side Logs to Troubleshoot On-premise Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

March 7, 2016 / Application / Database / Install

SQL Update Warning Message in 9.5.2 Patch can be Safely Ignored

While applying the SQL update in the 9.5.2 patch, you might encounter a warning message.

Connect Meeting Room “NOT FOUND” Error when Launching

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February 4, 2016 / Application / Install

Identifying the right Visual C++ libraries for Connect 9.x releases

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Behind the Curtain: Making Multiple Connect Meetings or Seminars Appear as One

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Changing the License Serial Key in Connect

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