As of 12:50 PM ET, we are still waiting on the service provider. Level 3 is experiencing major issues across possibly multiple locations although we still do not have confirmation outside of Chicago.
As of 12:00 PM ET, we have identified this being a carrier issue currently in the Chicago area. It appears to be an outage on the Level 3 network where it is affecting customers routing to our Dallas datacenter (DA2) through Chicago. It may possibly be impacting other routes as well, but currently the teams are waiting on official word from Level 3 on this issue.
As of 11:15 AM ET, there is intermittent connectivity to Adobe Connect meetings and the Adobe Connect web application for all clusters in the DA2 datacenter. This affects accounts on the following clusters:
NA3, NA4, NA5, NA7, NA10, NA11
The teams are currently engaged and investigating this issue.
Update to follow.