Adobe Connect Support Blog

General

September 16, 2016 / General / Meeting / Seminars

How to Safeguard the Newly Edited State of a Connect Meeting

Hosts should select the End Meeting menu option instead of clicking the “x” in the upper right of the Meeting Addin or browser at the conclusion of a Meeting in order to insure the state of the Meeting is immediately saved and the Meeting processes terminated.

July 2, 2016 / General / Install / XML API

Error while uploading license file “there is already another item with this name”

This applies to On-Premise accounts only. In rare situations, you may face a problem while uploading the license file in Adobe Connect.

June 9, 2016 / General

Connect On-premise: Hosting the Adobe Connect Addin on your own server

This is applicable to Connect 9.5.x, I have not verified the steps in older versions, but Connect 9.0 and higher should share the configuration.

Connect 9.5 Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

June 2, 2016 / General / Meeting / Seminars

What Triggers the Low-bandwidth Pop-up While Screen-sharing in Connect?

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

Adobe Connect 9.5.3 On-Premise Servers on Windows 2003

Note: This article applies only to Connect on-premise customers running Connect on Windows 2003 servers.