Adobe Connect Support Blog


July 2, 2016 / General / Install / XML API

Error while uploading license file “there is already another item with this name”

This applies to On-Premise accounts only. In rare situations, you may face a problem while uploading the license file in Adobe Connect.

Connect 9.5 Bandwidth Utilization Estimates Illustrated

Adobe Connect bandwidth utilization will vary based on use case. Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

Adobe Connect 9.5.3 On-Premise Servers on Windows 2003

Note: This article applies only to Connect on-premise customers running Connect on Windows 2003 servers.

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.

9.5 Connect Edge Proxy Server Full Installer

The new 9.5 Connect Edge Proxy Server full installation procedure follows.

Generating Server-side Logs to Troubleshoot On-premise Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.