Adobe Connect Support Blog

Install

Generating Server-side Logs to Troubleshoot On-premise Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

March 7, 2016 / Application / Database / Install

SQL Update Warning Message in 9.5.2 Patch can be Safely Ignored

While applying the SQL update in the 9.5.2 patch, you might encounter a warning message.

Troubleshooting the Flash-less Connect Addin Launch Feature

In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.

New Adobe Connect Support Blog Subscription Option

Now you can stay on top of the new articles and posts by subscribing to the Adobe Connect Support Blog.

February 25, 2016 / Install

AEM/CQ JRE upgrade might not work if the correct default AEM/CQ folder is not selected while deploying 9.5.2

Click here to read this article.

February 4, 2016 / Application / Install

Identifying the right Visual C++ libraries for Connect 9.x releases

Click here to read this article.