Adobe Connect Support Blog

Install

9.5 Connect Edge Proxy Server Full Installer

The new 9.5 Connect Edge Proxy Server full installation procedure follows.

Generating Server-side Logs to Troubleshoot On-premise Connect Deployments

In order to diagnose unexpected behavior within Adobe Connect, it may be necessary for the Adobe Connect Support team to examine server-side logs from an on-premise Connect deployment.

March 7, 2016 / Application / Database / Install

SQL Update Warning Message in 9.5.2 Patch can be Safely Ignored

While applying the SQL update in the 9.5.2 patch, you might encounter a warning message.

Troubleshooting the Flash-less Connect Addin Launch Feature

In order for the Flash-less Connect Meeting Addin to work, you must install the latest Connect Addin as an executable.

February 25, 2016 / Install

AEM/CQ JRE upgrade might not work if the correct default AEM/CQ folder is not selected while deploying 9.5.2

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February 4, 2016 / Application / Install

Identifying the right Visual C++ libraries for Connect 9.x releases

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