Adobe Connect Support Blog

Meeting

Meeting Add-in for Mac Allows One Concurrent Instance

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Error Converting PowerPoint upload to Connect

After a fresh installation of a Connect server, you may see a generic error message when uploading a PowerPoint file to Connect.

Caracas Time Zone Setting Prevents Creation of New Meeting

The simple workaround is to use any other timezone to create Meeting rooms then switch back to the Caracas timezone as needed.

November 4, 2016 / Meeting

PDF in a Connect Meeting Share Pod jumps to the previous page upon enabling the Whiteboard overlay

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October 31, 2016 / General / Meeting / Seminars

Error Message in IE-11 when Joining a Connect Meeting

Adding the Connect domain to the trusted sites list in IE11 resolves the issue as does switching to a different browser.

Content Fails to Upload to Connect with Error Message: Illegal Content

When attempting to upload a *.zip file, if the upload fails with the error message “illegal content” the *.zip may have a file within it that is restricted.