When you add a new content, a new meeting, a new course or a new curriculum, a new seminar, or a new event, it is preferred to create a custom URL for the content.
This URL is unique across the entire Acrobat Connect Pro account and helps to identify the content quickly.
A. Uneditable portion of URL B. Customizable portion of URL
Custom URL rules:
- You cannot edit a custom URL after you create it.
- You cannot use digits (0 – 9) at the beginning of a custom URL.
- Custom URLs cannot contain any punctuation, spaces, or control codes.
- If you enter any uppercase letters, they are automatically converted to lowercase letters to conform to URL case sensitivity conventions.
- You cannot use name for any Adobe product (like cs, cs2, cs6, photoshop, etc…)
- Do not use any of the following reserved keywords in your custom URL:
NOTE: As new versions of Adobe products will be upgraded, keywords will be assigned automatically to the list. For example: cs5, cs6, etc…
Emoticons (status options) are a way for participants to communicate with the meeting host or presenter. Emoticons can be used to give a host or presenter feedback on their presentation- such as applause, requests to speak louder /slow down. They are also used to ask and answer questions. Adobe Connect includes the following emoticons:
- Raise Hand
- Step Away
- Speak Louder/Softer
- Speed Up/Slow Down
A participant’s emoticon appears next to their name in the Attendee Pod.
We can disable “Raise Hand” feature in the meeting room.
Below are the steps to disable the Raise Hand feature.
Open the meeting in which we want to disable the Raise Hand feature
Go to “Meeting” menu at the top left corner of the meeting then Click on “Preferences”
Click on “Attendees Pod” option then click on “Disable Raise Hand” check box and Click on done
Step By Step Video
You can refer to the below screen capture (video tutorial)
Full screen is a good feature when presenter wants the attendees to pay attention to a specific pod. This helps in increasing the engagement of participants.
There are two ways to make a pod full screen.
First -The Maximize button in pod options when clicked makes the pod full screen into the meeting room.
To restore that pod to original size, click on restore button which restores the pod.
Second :pods like video and share pod (when we are sharing something) have a button from where we can make it full screen.
Step By Step Video
Attendee Pod has the information about all the attendees. Sometimes there are duplicate attendees in the meeting which is caused by user error when a user opens two instances of the meeting room. In the below screenshot, we can see that a participant with the name “Adobe” appears twice in the meeting.
We can remove the duplicate users by following the below mentioned steps:
Click on the duplicate attendee which you want to remove from meeting in attendee pod.
Click on the first icon which has four bars present at the top of attendee pod -> then select “Remove Selected user”
One of the greatest feature Adobe Connect offers is that we can change the look and feel of the Meeting room. We can change and create the new layouts, we can change the pods name and even can change the background of the meeting rooms. Mentioned below are the steps to change the background of the meeting room.
Open the meeting and click on the Meeting button
Click on the Preferences in drop down menu
Under the General menu we will get the option “Room appearance” where we can click on the upload button
There are two ways to select the file either we can select it from previous uploaded file or we can upload a file from our computer by selecting “Browse My Computer” option.
4.A Selecting file from previous uploaded files.
4b.Browsing file from computer, by clicking on the “Browse My Computer”
Note: File’s dimensions should be 1024×768
Here we can select the Alignment of file from drop down menu, file can be aligned :-
Top-Left, Top-Right, Bottom-Left, Bottom-Right
Click on Done
Final look of meeting
Issue: H.264 encoded FLV not displayed when it is re-shared again in share pod.
Steps to reproduce:
1. Share H.264 encoded FLV in a share pod.
2. Stop sharing (without viewing it completely).
3. Share the FLV again from the share history.
Result:Video bar progresses but the audio and video is not rendered.
Reason: The FLV encoded in H.264 has this limitation that unless initialized from beginning it will not render video (and audio) frames. When we share it from ‘recently shared content’ it is not initialized from the beginning. Server tries to play it from the last cue point, which causes this issue. If we seek it to a position it starts to play well.
The behavior is not seen in VP6 encoded FLVs.
- Seek to start of the recording. Once initialized, we can seek to any point and it will play just fine.
- Re-encode the FLV with VP6 codec.
We have recently discovered a new problem where you might run into an error when trying to share any content in a meeting room, eg images, flash files etc., if you have changed the default HTTP port of the Connect server from 80 to any other port.
Environment : On Premise Installation
Method: Follow this blog procedure to change the default http port of the Connect server : http://blogs.adobe.com/connectsupport/configure-your-adobe-connect-8-server-to-override-the-default-http-port-80/
Result: On-demand contents work fine but any contents shared in the meeting room are blank
Workaround: Use only default ports to avoid this issue.
Additional Information: The meetings should launch fine but you might not be able to view any content in the meeting room. If you launch a content from content library it works fine. Changing the default http port is only supported for on demand contents as of now. Contents might not work if accessed from a meeting room.
We have logged a Feature Enhancement Request regarding this targeted as #3744993. Engineering is currently reviewing the feasibility of including this feature in a future release.
Problem: Admin user enters into the meeting room as participant. This issue only occurs in “Named Host Pricing Model”.
Environment: Hosted/ Licensed
Reason: In Named Host Pricing Model users have to be part of Meeting Hosts Group in order to enter into the meeting as Host. Only being member of Administrator group will not allow the user to enter as a host in his own meeting.
- Make sure that you are listed as a host for the meeting room under Edit Participants link.
- Make sure that you are a part of Meeting Hosts group. In order to know your group membership click on my profile>group membership. If you don’t see meeting hosts listed there then follow the instructions given below.
- Go to Administration>Users and Groups.
- Select Meeting hosts>Choose Information>View group members. Add your name to this group.
You can now try to enter the room. If you are still getting the same issue contact Adobe Connect Support.