There is a Connect feature request from various customers in place asking for the Connect Meeting GUI to offer an option to choose audio output devices. The request is a complex one because the audio output control options are opaque to Flash; the settings for audio output are in the various operating systems (OS) of the many possible clients. Connect uses what is chosen as the OS default as depicted in our help documents:
The feature request number is: CONN-4082570; one customer recently suggested that we add expanded functionality for client speaker audio output control roughly similar to what we already have in Adobe Connect for Microphone and Webcam selection. A speaker drop-down menu for sound output is desirable for obvious reasons.
There is no set date for implementation of this enhancement in Connect and I will update this blog entry if that changes. In the meantime, if the default client OS audio output option is not the option desired for use with Connect Meeting, the following example may help: I will show how to add a Bluetooth speaker to a Windows client and toggle the audio output in Connect from the built-in laptop Realtek speaker to a new iHome Bluetooth speaker. While audio output options may vary, by showing how it is done with this common example of a Bluetooth output device, it will hopefully help to show how other optional client-side speaker output devices may also be managed in kind.
To see the enabled audio output options on a Windows client, look at the Device Manager under the Control Panel:
Here we see a Realtek device and this corresponds with the option in the lower right of the desktop tray:
Opening the mixer shows more detail:
If I play music by invoking the Audio Setup Wizard in Connect Meeting, the Realtek speaker will play:
Since our example will be to switch to a Bluetooth speaker, the first step will be to make certain that Bluetooth is enabled. On my Lenovo, that is done by pressing the keys FN>F5 simultaneously. Here we see Bluetooth is enabled:
The next step is to follow the device instructions to pair the Bluetooth speaker with the client computer; these will vary.
See the Bluetooth icon enabled and highlighted in my system tray:
After putting the iHome speaker in pairing mode, I am able to search for it from the client:
Now we have more than one speaker option to toggle as the Device Manager and the system tray attest:
In Connect we now see the option to use the new audio output device:
Note: The iHome Bluetooth speaker also has a built-in Microphone so the Connect Audio Setup Wizard will see it in the Microphone drop down menu.
Without audio output controls built into Connect, adding and/or changing the default audio output device in the client OS is the way to toggle the audio output option in Connect. The key thing to be aware us is the danger of audio feedback loops. When separate speakers feed back into a microphone and cause echoing in a Connect Meeting. On a mobile device such as an iPAD, without a headset the speaker audio will feed right back in the microphone; it is best practice to use a headset with iPad to prevent audio loop/echos.