Adobe Connect Support Blog

Seminars

Content Fails to Upload to Connect with Error Message: Illegal Content

When attempting to upload a *.zip file, if the upload fails with the error message “illegal content” the *.zip may have a file within it that is restricted.

Network Distance and Adobe Connect Meeting Latency

Round-trip-time between the majority of any Connect Meeting or Seminar audiences, should be a primary consideration in planning where to deploy a Connect cluster or clusters.

September 16, 2016 / General / Meeting / Seminars

How to Safeguard the Newly Edited State of a Connect Meeting

Hosts should select the End Meeting menu option instead of clicking the “x” in the upper right of the Meeting Addin or browser at the conclusion of a Meeting in order to insure the state of the Meeting is immediately saved and the Meeting processes terminated.

Connect 9.5 Bandwidth Utilization Estimates Illustrated

Variables such as Meeting size, Connect features employed, disposition of clients and type of Connect server hosting, all have an effect on the network bandwidth utilized and as well as on where the bandwidth on a network will be most affected.

June 2, 2016 / General / Meeting / Seminars

What Triggers the Low-bandwidth Pop-up While Screen-sharing in Connect?

Inquiring minds have asked what is the bandwidth threshold that triggers the low bandwidth toast pop-up while screen-sharing in Connect.

Connect Meeting RTMP VS/VIPs on Load-Balancers

This article applies to on-premise Adobe Connect servers running behind hardware-based load-balancing devices or SSL accelerators.