Posts in Category "Technotes"

Adobe Connect server pools/clusters and hardware-based load-balancing devices with SSL acceleration

The most robust means of implementing secure socket layer (SSL) with Adobe Connect servers is through a hardware-based SSL accelerator and similarly, the most robust means of clustering Connect servers is with a hardware-based load-balancing device (HLD). Since all enterprise-class HLDs are also SSL accelerators (any that are not both are either legacy or low-end by definition), this example-based article offers a best-practice configuration of a Connect Server pool or cluster running Connect Meetings, Adobe Presenter on-demand content, Adobe Connect Training, Curriculum and Virtual Classrooms securely behind a high-end, application-aware HLD and SSL acceleration device such as F5 BIG-IP LTM. This article does not exhaust the possible configurations, but offers a general working example.

The full tech-note is published here:  http://www.connectusers.com/tutorials/2011/09/connect_servers_ssl_acceleration/index.php

 

Adobe Connect Edge Server Deployment Options: part 2

This article focuses on Enterprise Proxy Connect Edge deployments and troubleshooting: http://www.connectusers.com/tutorials/2011/06/edge_server_deploy2/index.php

Adobe Connect Edge Server Deployment Options: part 1

This article focuses on reverse proxy Connect Edge deployments: http://www.connectusers.com/tutorials/2011/06/edge_server_deploy/index.php

Enable Client-side Connect Meeting Addin Debug Logging to Diagnose Meeting Connection Problems

To facilitate troubleshooting of Connect Meeting connection issues, enable client-side Connect Meeting Addin Debug Logging according to the following tech-note: http://helpx.adobe.com/adobe-connect/kb/enable-logging-acrobat-connect-professional.html

Adobe Connect 9.1 Upgrade Checklist

Are you ready for the upcoming release of Adobe Connect 9.1?   Click the link below to review the newly published upgrade checklist and make sure you are ready for some important changes and new requirements with the 9.1 release.

 

 

Adobe Connect 9.0.3 Release Notes

We have published a technote regarding the Release Notes for the upcoming 9.0.3 Adobe Connect release.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/release-note/connect-903-release-notes.html

Adobe Connect 9 Windows Add-in support for the Chrome browser.

We have just published a technote regarding Adobe Connect 9 Windows Add-in support for the Chrome browser.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/connect-9-add-in-windows-chrome.html

Adobe Connect 9 – Known Issues to avoid when running large Seminars over 600 users

We have just published a technote regarding known issues to avoid in Adobe Connect 9 when running large Seminars over 600 users.

Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/issues-avoid-running-large-seminars.html

Support for Windows 8 in Adobe Connect (versions 8 and 9)

We have just released a technote outlining our support for Windows 8 with Adobe Connect. Please review the technote here:

http://helpx.adobe.com/adobe-connect/kb/windows-8-support-connect-8.html

Secure Connection Issue with Mac OS X 10.8

Please refer to the following technote for more information: http://helpx.adobe.com/adobe-connect/kb/secure-connection-issue-mac-osx.html