Adobe Connect Support Blog


January 30, 2019 / Reporting / Training

Adobe Connect Courses may show Status as ‘Not Taken’ when accessing using Chrome or Firefox browsers

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Connect course launched on Internet Explorer 11 gets degraded to Internet Explorer 5

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Score of the course for a user in-progress will be become zero if content associated with that course is updated or replaced

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Content Fails to Upload to Connect with Error Message: Illegal Content

When attempting to upload a *.zip file, if the upload fails with the error message “illegal content” the *.zip may have a file within it that is restricted.

Virtual Classrooms and Account Limit Reached Error

This article is applicable ONLY to Adobe Connect users who have purchased a Named Virtual Classroom Manager license within the Training Module and are running into Account Limit Reached messages unexpectedly when they are launching Virtual Classrooms.

January 26, 2015 / Application / Training

Remove “Review” message in training content (on-premise installs)

Once a training is completed you can review it. When in review mode a message is displayed at the top of the browser window and in the window title.