Adobe Connect Support Blog

Connect course launched on Internet Explorer 11 gets degraded to Internet Explorer 5

PROBLEM DESCRIPTION: Connect course launched on Internet Explorer 11 gets degraded to Internet Explorer 5

 

 

 

 

 

 

 

 

 

 

 

Environment:
Adobe Connect  On-Premise
Adobe Connect version 9.7.0b
Internet explorer version- 11

Solution:

  1. Go to \Connect\9.6.1\appserv\apps\system\.
  2. Create a copy of content.xsl and open content.xsl.
  3. Search for meta name=”viewport” content=”initial-scale = 1, minimum-scale = 1, maximum-scale = 1″ which will be like:
  4. Add <meta http-equiv=”X-UA-Compatible” content=”IE=edge”/> after </xsl:if> mentioned in point 3. Output will be like:
  5. Try to launch the connect course again.
Course and Curriculum, Training