Adobe Connect Support Blog

May 5, 2018 /Events /

Error messages displayed on copying private templates for Event Management feature

Problem Statement: On creating a copy a private (event/event) templates – error messages are displayed.

Environment:

  • Adobe Connect Hosted
  • Adobe Connect On-Premise

Adobe Connect On-Premise users get ‘Repository‘ error

Adobe Connect Hosted users get the following message displayed.

Reason behind this behaviour:
As per design a user cannot create a copy of another user’s private (event/email) template.
You may refer to our blog post: “Unable to copy private templates in Event Management

Solution:
We have a known issue CONN-4106679, where Proper Error Handling Messages‘ request is being aggressively worked upon by our Engineering Team.

Events