Adobe Connect Support Blog

October 7, 2014 /General /

Flash Player Crashes in Meetings in Safari or Firefox on Mac when Volume Keys are Invoked

Flash Player Crashes in Meetings in Safari or Firefox on Mac when Volume Keys are Invoked

This issue is resolved in Flash Player version 15.0.0.189 scheduled to be released on Oct.14th

The following configurations are among those affected:

  • MacBookPro Retina 2012
  • OSX 10.9.5 and 10.9.4
  • Flash Player 15.0.0.152
  • Safari 7.1 (9537.85.10.17.1)
  • Firefox 31.0

In the mean time, prior to the release of the fix, there are two workarounds:

  • Don’t use the volume keys on the MAC when in a Meeting in the Flash Player
  • Use the Connect Meeting Add-in to join Meetings instead of the Flash Player
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